No Patient Declined — Compassionate Bariatric Transport in Chicago

Our bariatric vehicles and equipment are rated for patients well over 300 lbs. The MX Pro bariatric stretcher supports up to 1,000 lbs, and our heavy-duty hydraulic lifts are rated to match. We assign vehicle and equipment configurations based on each patient's specific needs to ensure safe, comfortable transport.

We use MX Pro bariatric transport stretchers for patients requiring a supine position, the Broda Traversa comfort transport system for patients who benefit from adjustable seating with tilt and recline, and heavy-duty hydraulic lifts for safe vehicle boarding. All equipment is purpose-built for higher-weight patients and maintained to strict safety standards.

No. We never decline a patient due to size. Our fleet, equipment, and teams are specifically designed to serve bariatric patients with dignity. If you have been turned away by another provider, contact us — we will find a solution that works for your situation.

Pricing depends on the type of transport (wheelchair or stretcher), distance, and any additional services like stair assistance. Because bariatric trips require specialized equipment and 2-person teams, pricing differs from standard NEMT. Contact us at 708-505-6994 for a transparent quote or use our online booking tool.

Many Medicaid plans cover non-emergency medical transportation including bariatric transport. Medicare coverage varies by plan type and situation. We recommend verifying your benefits with your insurance provider. Our team can also help coordinate with approved brokers to arrange covered rides.

Dignity is central to everything we do. Our vehicles have spacious interiors designed for comfort, not just capacity. Our teams are trained in respectful communication, proper body mechanics, and discreet patient handling. We conduct pre-transport site assessments so there are no surprises, and every interaction is built around treating patients with the respect they deserve.

Standard NEMT vehicles and equipment have weight limitations that may not accommodate larger patients safely. Bariatric transport uses reinforced stretchers, heavy-duty lifts, wider vehicle interiors, and trained 2-person teams specifically equipped for higher-weight patients. The difference is purpose-built safety and comfort rather than trying to adapt standard equipment.

Yes. We provide bariatric wheelchair transport for patients who can sit upright and bariatric stretcher transport for patients who need to remain in a supine or reclined position. Both service types use heavy-duty equipment rated for higher weight capacities. Let us know your patient's needs and we will match the right configuration.

Yes. We provide long-distance bariatric transport across Illinois and to neighboring states. Our vehicles are equipped for extended travel with patient comfort features, and trained attendants accompany the patient for the entire journey. Contact us to discuss your route and scheduling needs.

Before your first trip, our team surveys the pickup and drop-off locations. We check doorway widths, hallway clearances, elevator dimensions, and any stairs or obstacles. This ensures we bring the right equipment and team configuration so transport day goes smoothly with no surprises or delays.

Every bariatric trip is staffed by a trained 2-person team. Our crew members are trained in proper body mechanics for higher-weight patients, bariatric equipment operation, respectful patient communication, and safe transfer techniques. This is not general NEMT training with a bariatric add-on — it is specialized preparation for the unique demands of bariatric transport.

We recommend booking at least 48 hours in advance for bariatric transport, as these trips require specific vehicle and team assignments. For recurring appointments, set up a standing schedule so your rides are dispatched automatically. We accommodate shorter-notice requests when equipment and crew availability allow.

We provide NEMT services throughout Chicago and the surrounding areas. Please contact us to confirm if we service your specific location.