Facility Partnerships
Reliable NEMT for Your Patients, Every Time
Trusted by skilled nursing facilities, hospitals, and outpatient clinics across Illinois and Indiana. Credentialed, compliant, and always on time.
Ambulatory, wheelchair, stretcher, and bariatric transport with door-through-door assistance — so your patients and residents never miss critical care because transportation failed.
Why Partner With Us
Why Facilities Partner With Dream Care Rides
We deliver more than transportation — we deliver peace of mind for your patients, families, and care teams.
99%+ On-Time Performance
Our commitment to punctuality means your patients arrive on time for every appointment. We track and optimize every route.
Proactive Communication
Real-time tracking, automated confirmations, and immediate delay notifications. Your team is never left guessing.
Full Service Levels
From curb-to-curb to bed-to-bed with stair assistance. We match the service level to each patient's needs.
Dedicated Account Support
A single point of contact for all your transportation needs. Streamlined scheduling, billing, and issue resolution.
Flexible Billing
Per-trip, monthly invoicing, or contract rates — we work with your preferred billing arrangement and payment terms.
Companion & Wait-Return
For higher-acuity trips, we provide attendant service and wait-and-return options to ensure continuity of care.
Workers Comp & PI Transport
Specialized transport for workers compensation and personal injury cases. Proper documentation, trained attendants, and door-through-door protocols for legal case transport.
Medicare Advantage Ready
Equipped to handle Medicare Advantage and Medicaid member transport. HIPAA-compliant documentation and compliance-ready processes for managed care coordination.
Tailored Solutions
Solutions for Your Facility Type
Every facility has unique transportation challenges. See how Dream Care Rides solves the specific pain points your team faces every day.
NEMT Built for SNF Operations
Stop losing residents to missed dialysis sessions. Stop waiting hours for unreliable transport.
Recurring trip scheduling
Set standing orders for dialysis (3x/week), PT, specialist visits, and more. We build your residents’ transport calendar so rides happen automatically.
Bed-to-bed transfers
Hospital-to-SNF admission and SNF-to-hospital round-trips with trained attendants who handle the full transfer safely.
Full fleet coverage
Wheelchair vans, stretcher vehicles, and bariatric-rated transport for residents 300+ lbs — the right vehicle for every resident.
Real-time notifications
Know exactly when your resident’s ride arrives and when they’re returned. Automated updates to your nursing station.
Three-way coordination
We communicate with your staff AND the destination facility — so everyone is aligned on pickup, drop-off, and timing.
Bariatric-ready transport
Purpose-built vehicles and trained teams for residents over 300 lbs. Proper lift equipment and wider stretcher options available on every trip.
Every missed ride is a missed treatment. Our on-time rate ensures your residents make every appointment.
Transport Services
Service Types We Provide
We specialize in the transport types that matter most to healthcare facilities — with service levels from curb-to-curb through bed-to-bed.
Stretcher Transport
Priority #1Bed-to-bed continuity for post-discharge, rehab transfers, and patients with limited mobility. Our stretcher service includes trained attendants.
Best-fit facility sources:
- SNFs & Nursing Homes
- Hospital Discharges
- Rehab & LTACH Transfers
- Workers Comp / Auto Injury
Wheelchair Transport
Priority #2High-volume recurring rides for wheelchair users. Door-through-door assistance with stair help when needed. Perfect for dialysis and recurring appointments.
Best-fit facility sources:
- Dialysis Centers
- Assisted Living & Memory Care
- Disability Organizations
- PT/OT & Rehab Programs
Ambulatory Transport
SelectivePremium ambulatory service with hand-to-hand and door-to-door assistance. Available as add-on volume when it fits route density.
Best-fit facility sources:
- Medical Clinics
- Specialty Practices
- Oncology & Infusion Centers
- Imaging Follow-ups
Bariatric Transport
SpecializedPurpose-built vehicles and trained teams for patients over 300 lbs. Available across stretcher and wheelchair service types with proper lift equipment.
Best-fit facility sources:
- Bariatric Surgery Centers
- Hospitals & SNFs
- Rehab & Recovery Centers
- Home Health Programs
Our Process
The D.R.E.A.M. Process for Facility Partners
Our proven process ensures a smooth partnership from onboarding to every ride.
Discovery — We Learn Your Needs
We listen carefully to understand your facility's transportation requirements — patient volume, mobility levels, scheduling patterns, and special needs.
Reservation — We Set Up Your Account
We configure your scheduling preferences, assign a dedicated account team, and establish billing arrangements that fit your workflow.
Experience — We Deliver Every Ride
Our professional, uniformed drivers provide respectful door-through-door assistance, ensuring comfort, dignity, and safety for every patient.
Assurance — We Keep You Informed
Proactive text updates, real-time tracking, and immediate delay notifications — so your care team always knows where every patient is.
Monitor — We Measure & Improve
We track on-time performance, patient satisfaction, and service quality — then share reports and continuously improve.
Facility Partnership Application
Complete the form below and our partnership team will reach out within 24-48 business hours.
Ready to Improve Patient Transportation?
Partner with Dream Care Rides for reliable, recurring NEMT your patients and staff can count on. Apply today and our partnership team will reach out within 24-48 hours.
Questions? Email us at partnerships@dreamcarerides.com
Frequently Asked Questions