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Guides & Resources

Everything You Need to Know About NEMT

Comprehensive, practical guides to non-emergency medical transportation. Whether you are a patient, family member, caregiver, or healthcare professional, these resources will help you understand your options and make informed decisions.

Everyone

Complete Guide to NEMT

Everything you need to know about non-emergency medical transportation: what it is, vehicle types, service levels, costs, and how to choose the right provider.

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Dialysis Patients & Families

NEMT for Dialysis Patients

How recurring medical transportation helps dialysis patients maintain their treatment schedule. Covers scheduling, wheelchair transport, and payment options.

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Patients & Hospital Staff

Hospital Discharge Transportation

Safe, reliable rides home after a hospital stay. Learn about stretcher transport, door-through-door assistance, and coordinating with discharge planners.

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Patients & Facilities

How to Choose an NEMT Provider

What to look for when selecting a non-emergency medical transportation company: licensing, fleet quality, driver training, reliability, and communication.

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Seniors & Caregivers

NEMT for Seniors

A comprehensive guide for seniors and their families on using NEMT for medical appointments, therapy sessions, and maintaining independence.

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Everyone

NEMT Costs and Payment Options

Understand how NEMT pricing works, what affects the cost, and explore private pay, Medicaid, and insurance coverage options for medical transportation.

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Healthcare Facilities

NEMT for Healthcare Facilities

How hospitals, SNFs, dialysis centers, and rehab facilities can partner with NEMT providers to improve patient outcomes and reduce no-shows.

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Medicaid Beneficiaries

Medicaid NEMT Coverage

What Medicaid covers for non-emergency medical transportation, how to request rides, and how managed care organizations coordinate NEMT in Illinois and Indiana.

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Medicare Patients

Medicare & Medical Transportation

Does Medicare cover NEMT? Learn about Medicare Advantage transportation benefits, trip limits, and private pay alternatives for Medicare patients.

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Everyone

NEMT vs Rideshare (Uber/Lyft)

Compare non-emergency medical transportation to rideshare services. Understand the key differences in safety, accessibility, driver training, and patient assistance.

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Patients & Families

NEMT vs Ambulance

When do you need an ambulance vs NEMT? Understand the cost, service, and insurance differences between emergency and non-emergency medical transport.

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Illinois Residents

NEMT in Illinois

Complete guide to non-emergency medical transportation across Illinois. Coverage areas, Medicaid NEMT, service types, and how to book rides in the Chicago metro and beyond.

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Indiana Residents

NEMT in Indiana

Non-emergency medical transportation services across Indiana. Coverage in Hammond, Gary, South Bend, and Northwest Indiana with Medicaid and private pay options.

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SNFs & Nursing Homes

NEMT for Skilled Nursing Facilities

How SNFs can solve transportation challenges with NEMT. Covers dialysis transport, bed-to-bed transfers, recurring scheduling, and choosing a reliable provider.

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Hospitals & Health Plans

How NEMT Reduces Hospital Readmissions

Learn how reliable medical transportation reduces hospital readmissions by ensuring patients make follow-up appointments. Guide for hospitals, SNFs, and health plans.

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MCOs & Health Plans

Direct NEMT Partnership vs Brokers

Why health plans are moving from brokered NEMT to direct provider partnerships. Compare cost transparency, quality control, member experience, and HEDIS outcomes.

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MCOs & Health Plans

NEMT & Social Determinants of Health

How transportation access impacts health equity, HEDIS scores, and STAR ratings. A guide for MCOs on addressing SDOH through reliable NEMT partnerships.

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Patients & Facilities

Stretcher Transport Prior Authorization

Step-by-step guide to getting insurance-covered stretcher transport. PCS forms, HCPCS codes, medical necessity criteria, and scheduling your covered ride in IL and IN.

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NEMT Providers

How to Bill Medicaid for NEMT in Illinois

Complete guide for transportation companies: IMPACT enrollment, billing codes (T2003, T2005, A0130), claim submission, reimbursement rates, and avoiding denials.

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NEMT Providers

Illinois Medicaid NEMT Prior Authorization

How to work with Transdev NETSPAP, submit PA requests, use the PassPORT portal, and manage standing orders for recurring Medicaid rides in Illinois.

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Ready to Book Your Ride?

Get started today with professional, compassionate non-emergency medical transportation.