Medical appointments are crucial; missing them isn't an option. With Dream Care Rides, you're not just booking a ride; you're securing peace of mind. We stand by our promise: punctual, comfortable, always there for you.
At Dream Care Rides, we aim to provide safe and reliable rides. To ensure a seamless experience for all our passengers.
Booking Process
To book a ride with us, please use our booking form above
We recommend booking your ride at least 24 hours in advance to guarantee availability.
Cancellations
You can cancel your booking at anytime; however, we kindly request that you provide us with a 3 hours notice.
Cancellations made within an hour of the scheduled pickup time will be subject to a cancellation fee.
Refunds
Refunds may be granted in the following circumstances.
Over-billing or incorrect charges.
Cancellation of prepaid ride within the specified cancellation period as per our cancellation policy.
Unsatisfactory service or violation of our service standards.
Rescheduling
To reschedule your ride, please inform us at least 24 hours in advance.
We will make every effort to accommodate your new preferred pickup time. However, rescheduling is subject to vehicle availability.
Accessibility
We are committed to accommodating passengers with special needs. Please inform us of any specific requirements when booking your ride.
Our fleet includes wheelchair-accessible vehicles to cater to passengers with mobility challenges.
Safety
The safety and well-being of our passengers are our top priorities. Our drivers are trained and certified to provide a secure ride.
We have implemented rigorous safety measures, and we are following all necessary precautions.