Experience Safe, Reliable Rides That Truly Care
DreamCareRides: Where Compassion Meets Safe, Reliable Transportation
Imagine a ride designed with your comfort, safety, and peace of mind in every detail. At DreamCareRides, we ensure that you or your loved ones travel with the highest standard of care.
Book Your RideRated 5-stars for safety and compassionate care.
Who We Serve
One Network, Every Stakeholder
From patients needing a ride, to facilities coordinating transport, to MCOs expanding their network — Dream Care Rides is the trusted partner for every stakeholder in NEMT.
SNFs, Hospitals & Clinics
Healthcare Facilities
Dedicated NEMT for your patients. Reduce no-shows, improve outcomes, and streamline your discharge and recurring transport coordination with a single partner.
- Dedicated account management & dispatch
- Online scheduling portal & confirmations
- Proactive communication at every milestone
- Flexible billing — per-trip or monthly invoicing
Law Firms, Case Managers & Corporate
Business
Dedicated NEMT accounts for law firms handling PI/workers comp cases, case managers coordinating patient transport, and corporate clients needing employee medical transportation.
- Net-30 invoicing & dedicated account management
- Workers Comp & Personal Injury specialization
- HIPAA-compliant documentation & reporting
- All service levels: AMB, WCH & STR
Individuals & Families
Individual
Need a safe, reliable ride to your medical appointment? We provide premium non-emergency medical transportation with trained, compassionate attendants for every ride.
- Ambulatory, wheelchair & stretcher transport
- Curb-to-Curb through Bed-to-Bed service levels
- Real-time ride tracking & proactive updates
- Transparent pricing — no hidden fees
Medicare, Medicaid & Managed Care
MCOs & Health Plans
Need a credentialed NEMT provider in your network? Dream Care Rides delivers consistent, on-time transportation for your members — stretcher, wheelchair, bariatric, and ambulatory.
- Credentialed, insured & compliance-ready
- Stretcher & bariatric capabilities in-house
- Flexible payment terms with FIFCA documentation
- Coverage across Illinois, Indiana & expanding
Why Choose DreamCareRides?
Trusted Professionals
Our team is rigorously trained to provide safe, compassionate care every step of the journey.
Tailored Transportation
Whether you need ambulatory, wheelchair, or stretcher services, every ride is customized to your unique needs.
Transparent Pricing
Enjoy upfront rates with no hidden fees. What you see is exactly what you pay.
Our Services
Ambulatory Services
Ideal for those who can walk independently or require minimal assistance.
Wheelchair Transportation
For passengers using wheelchairs—please specify if you use a Standard, XL/Bariatric, or Specialized model. Our vehicles and expert staff ensure safe, accessible travel.
Stretcher Services
For patients requiring a lying-down position, choose between:
- The Advanced Broda Traversa Stretcher: Enjoy superior comfort with adjustable seating, tilt, and recline features that reduce discomfort and prevent pressure sores.
- Conventional Gurney/Stretcher Options: Reliable, standard equipment for traditional stretcher transport.
Service Levels Explained
Our service levels apply to ambulatory, wheelchair, and stretcher trips:
Curb-to-Curb
We pick you up directly from the curb—perfect if you can safely reach the curb on your own.
Door-to-Door
We come directly to your door for both pickup and drop-off, offering extra convenience when mobility is a concern.
Door-through-Door
Our support extends inside your building—helping navigate stairs and hallways for a truly comprehensive service.
Hand-to-Hand
We ensure safe transfers by personally handing you off to a trusted caregiver or facility staff member at both ends of your trip.
Bed-to-Bed
We provide full stretcher service—assisting you from your bed at the origin to your bed at the destination, ensuring continuous care.
Room-to-Room
Our highest level of service—our team navigates you from your specific room at the origin facility to the designated room at your destination, handling every transition along the way.
Flexible Return Options for Return Trips
Plan your return journey the way that works best for you:
Will Call:
Schedule your return pickup when you're ready—ideal if your appointment or event has a flexible end time.
Scheduled Pickup:
Our driver will be scheduled to return at a predetermined time, ensuring a punctual pick-up.
Wait and Return:
Our driver stays on-site to ensure a stress-free round trip without the hassle of arranging a second pickup.
Specialized Services
We understand that every journey has unique requirements. That's why we offer a range of specialized services, organized into clear categories:
1. Accessibility & Assistance
- Stair Assistance:
Our expert team helps navigate stairs at both pickup and drop-off, ensuring smooth transitions in any environment.
- Bariatric Transportation:
Benefit from specialized vehicles and equipment designed to offer extra space and safety for bariatric passengers.
2. Equipment Rentals
- Wheelchair Rentals:
Need a temporary wheelchair? We offer reliable rental options to ensure you have the right equipment for your journey.
- Oxygen Rentals:
For patients requiring supplemental oxygen during transit, our rental service provides the necessary equipment to support a secure and comfortable ride.
3. Extended Journey Solutions
- Long Distance Rides:
Enjoy dependable transportation for extended trips, ensuring you arrive on time no matter the distance.
- Custom Solutions:
We tailor our services further to meet any unique transportation requirements you may have.
Featured Equipment: Why Choose the Broda Traversa?
When a stretcher ride is needed, comfort, safety, and reliability are paramount. The Broda Traversa redefines non-emergency transport by delivering:
Superior Comfort Over Traditional Stretchers
Unlike standard stretchers that force patients to lie flat, the Traversa's innovative design offers adjustable seating, tilt, and recline features. This ensures your loved one enjoys a supportive, natural position that minimizes discomfort and prevents pressure sores.
Better Passenger Comfort
Equipped with Broda's Comfort Tension Seating®, the Traversa molds precisely to the patient's body—relieving pressure points and delivering a dignified, personalized ride.
Less Expensive Trips
Its efficient, low-maintenance design enables single-operator transfers, reducing labor costs and streamlining the process. Save money without compromising quality or safety.
Our Proven Process
The D.R.E.A.M. Experience
Every ride follows our proven five-step process to ensure the highest standards of safety, reliability, and compassionate care.
Discovery
Intake
We learn about your transportation needs, medical requirements, mobility level, and scheduling preferences to create the perfect care plan.
Reservation
Booking
Book your ride online, by phone, or through our facility portal. We confirm every detail, send reminders, and assign the right vehicle and driver.
Experience
The Ride
A trained, CPR-certified driver arrives on time to provide safe, comfortable, door-to-door transportation with companion-level care.
Assurance
Communication
Real-time ride tracking, proactive status updates to families and facilities, and our on-time arrival guarantee ensure complete peace of mind.
Monitor
Closeout
We follow up after every ride, collect satisfaction feedback, and continuously improve our service based on what we learn.
How It Works
Simple, Fast & Transparent
Step 1: Easy Booking
Use our streamlined online platform or call our friendly team. It's quick, hassle-free, and available anytime.
Step 2: Prompt Pickup
Our professional drivers arrive on time and provide full assistance from start to finish.
Step 3: Safe, Comfortable Transit
Enjoy a secure, personalized journey from your door to your destination.
Step 4: Transparent Billing
Receive a clear, detailed invoice with no hidden charges.
Our Seamless Booking Process
Provide Passenger Details
Enter your name, contact info, date of birth, and specify your mobility status (Independent, Assisted, or Fully Dependent), including any bariatric needs.
Choose Your Service Type
Select from Ambulatory, Wheelchair, or Stretcher services. For wheelchair rides, indicate your wheelchair type; for stretcher rides, choose your equipment option (Broda Traversa or Conventional).
Share Trip Details
Provide pickup/drop-off addresses, dates, and times. Choose your route type (One Way, Round Trip, or Multi Stop). For return trips, select "Will Call", "Wait and Return" or "Scheduled Pickup" options.
Add Special Requirements
Inform us if you need extra help—stair assistance, oxygen support, additional equipment, or a specific wheelchair type.
Receive Your Quote
Get a detailed, clear cost breakdown including base fare, mileage, wait time fees, and any special charges.
Confirm & Prepay
Secure your booking via our encrypted payment system and receive an immediate confirmation email.
Our Seamless Booking Process
1
Provide Passenger Details
Enter your name, contact info, date of birth, and specify your mobility status (Independent, Assisted, or Fully Dependent), including any bariatric needs.
2
Choose Your Service Type
Select from Ambulatory, Wheelchair, or Stretcher services. For wheelchair rides, indicate your wheelchair type; for stretcher rides, choose your equipment option (Broda Traversa or Conventional).
3
Share Trip Details
Provide pickup/drop-off addresses, dates, and times. Choose your route type (One Way, Round Trip, or Multi Stop). For return trips, select "Will Call", "Wait and Return" or "Scheduled Pickup" options.
4
Add Special Requirements
Inform us if you need extra help—stair assistance, oxygen support, additional equipment, or a specific wheelchair type.
5
Receive Your Quote
Get a detailed, clear cost breakdown including base fare, mileage, wait time fees, and any special charges.
6
Confirm & Prepay
Secure your booking via our encrypted payment system and receive an immediate confirmation email.
Our Core Values
What We D.R.I.V.E. For
Our values guide every ride, every partnership, and every decision we make as we grow into the nation's most trusted NEMT provider.
Dependability
We show up on time, every time. Our patients, facilities, and partners can count on us to deliver consistent, reliable service.
Respect
Every passenger deserves dignity and compassion. We treat each rider, family member, and partner with the utmost care and professionalism.
Integrity
Transparent pricing, honest communication, and ethical business practices. We do the right thing, even when no one is watching.
Voice
We listen to our passengers, partners, and team members. Feedback drives our continuous improvement and shapes our service.
Endurance
We are building for the long term. Through challenges and growth, we remain committed to our mission of compassionate care.
Our Vision
Becoming the Nation's Most Trusted NEMT Provider
Dream Care Rides is on a mission to deliver premium ambulatory, wheelchair, and stretcher transportation services nationwide. Our proven D.R.E.A.M. process ensures consistent quality in every market we serve.
Illinois
ActiveChicago, Aurora, Joliet, Naperville, and 50+ cities
Indiana
ActiveHammond, Gary, South Bend, Valparaiso, and 8+ cities
Texas
ExpandingHouston, Dallas, San Antonio, Austin
Florida
ExpandingMiami, Jacksonville, Tampa, Orlando
California
ExpandingLos Angeles, San Diego, San Jose, San Francisco
New York
ExpandingNYC, Buffalo, Rochester, Syracuse
3-Year Vision
30+ states covered, 500+ cities served, with the same D.R.E.A.M. standard of care that makes us the preferred choice for patients, facilities, and health plans nationwide.
View Coverage AreaNEMT Guides & Resources
Expert Guides for Patients, Families & Facilities
Comprehensive resources to help you understand and navigate non-emergency medical transportation.
Complete Guide to NEMT
Everything you need to know about non-emergency medical transportation — types, costs, and how to book.
Read GuideNEMT for Dialysis Patients
How to set up reliable, recurring transportation to dialysis treatment 3x per week.
Read GuideNEMT for Seniors
A guide for families arranging safe medical transportation for aging parents and loved ones.
Read GuideHow Much Does NEMT Cost?
Understand pricing factors, compare options, and learn how recurring plans save money.
Read GuideGrow With Us
Ready to Partner?
Whether you manage a healthcare facility or need dedicated business transportation — there's a place for you in the Dream Care network.
MCO or Health Plan?
Add a credentialed, in-house NEMT provider to your network. Direct partnership — no middlemen.
- MA, Medicaid & D-SNP ready
- NPI, HIPAA & FIFCA compliant
- In-house fleet across IL & IN
Business Client?
Law firms, case managers, and corporate accounts get dedicated NEMT with Net-30 billing.
- PI & Workers Comp specialization
- Net-30 invoicing & flex billing
- HIPAA-compliant documentation
Healthcare Facility?
Dedicated NEMT for your patients. Online scheduling, account management, and proactive updates.
- SNFs, dialysis centers, hospitals
- Monthly invoicing & flex billing
- 98% on-time performance
Special Offer!
Frequently Asked Questions
How do I schedule a ride?
Simply click the "Book Your Ride" button or call us directly.
What if I need extra assistance during my ride?
We offer additional support such as stair assistance, oxygen support, and more—just let us know your needs during booking.
Are all fees clearly outlined?
Yes. Our pricing is completely transparent with no hidden charges.
What types of services and equipment do you offer?
We provide ambulatory, wheelchair, and stretcher services, including advanced options like the Broda Traversa for enhanced comfort and safety.
How far in advance should I book my ride?
We recommend booking at least 48-72 hours in advance to ensure availability. However, we are also able to accommodate same-day bookings based on availability.
Contact Us
Have questions or need further details? Our dedicated team is here to help.
- Call: (708) 505-6994
- Email: info@dreamcarerides.com
- Follow Us: Connect on social media for real-time updates and special promotions.
At DreamCareRides, every journey is more than just transportation—it's our commitment to safe, reliable, and compassionate care. Let us be your trusted partner every step of the way.
Book Your Compassionate Ride