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What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
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Trip Options
Every leg of your NEMT ride can use a different pickup type. Whether you need a fixed time, on-demand flexibility, or a driver who waits on-site \u2014 we have you covered.
Your driver is there when you need them
With a Scheduled Pickup, your driver arrives at a specific, pre-arranged time. You choose the exact pickup time when you book, and we handle the rest.
Call when you’re ready — we dispatch immediately
Will Call gives you maximum flexibility. Instead of locking in a return time, you simply call us when your appointment wraps up and we send a driver right away.
Your driver stays on-site for a seamless round trip
With Wait and Return, your driver remains on-site for the duration of your appointment. As soon as you’re done, you walk out and your ride is right there waiting.
Your driver is there when you need them
With a Scheduled Pickup, your driver arrives at a specific, pre-arranged time. You choose the exact pickup time when you book, and we handle the rest.
Pro tip: Book 48–72 hours ahead for guaranteed availability. Same-day scheduled pickups are available based on fleet capacity.
Call when you’re ready — we dispatch immediately
Will Call gives you maximum flexibility. Instead of locking in a return time, you simply call us when your appointment wraps up and we send a driver right away.
Pro tip: Will Call is the most popular return option for specialist visits and outpatient procedures where treatment length varies each session.
Your driver stays on-site for a seamless round trip
With Wait and Return, your driver remains on-site for the duration of your appointment. As soon as you’re done, you walk out and your ride is right there waiting.
Pro tip: Wait and Return is priced with an hourly waiting fee. For appointments under 90 minutes, it’s often the most convenient and cost-effective round-trip option.
Yes. Many patients use a Scheduled Pickup for the outbound leg and Will Call for the return. You can choose different options for each leg when booking.
No problem. Your driver will continue to wait. The additional time is billed at the standard hourly waiting rate. There are no surprise charges — we’ll keep you informed.
Typical dispatch time is 30–45 minutes depending on your location and fleet availability. In high-density service areas, it can be faster.
Yes. Call us at (708) 505-6994 at least 2 hours before your scheduled pickup to modify your trip option at no extra charge.
Scheduled Pickup and Will Call have the same base pricing. Wait and Return includes an hourly waiting fee. For short appointments, Wait and Return can still be cost-effective since you avoid a separate return trip dispatch.
Yes. Scheduled Pickup, Will Call, and Wait and Return are available across ambulatory, wheelchair, and stretcher vehicles.
Choose your pickup option during booking. Mix and match for each leg of your trip.