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What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
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Use the form below to check if your pickup address qualifies for Medicaid-covered transportation through Dream Care Rides. We serve addresses within 6.5 miles of our Olympia Fields or Palatine bases.
Medicaid Transport Request
Recurring Medicaid rides at $0 cost to you. Start by verifying your addresses qualify, then complete the form. Or call (708) 505-6994 for immediate help.
We serve Medicaid patients within 6.5 miles of our Olympia Fields or Palatine locations. Both your pickup and drop-off must be within range.
Select your address from the dropdown suggestions for accurate validation.
Dream Care Rides accepts Medicaid trips originating within 6.5 miles of our Olympia Fields base (20000 Governors Dr, Olympia Fields, IL 60461) or our Palatine base. The form above checks your pickup address automatically. If you fall outside our service area, call (708) 505-6994 and we can discuss options.
Medicaid transportation requires Prior Authorization (PA) from your managed care organization. The PA process takes 3–5 business days and is designed for standing orders — patients who need 2 or more trips per week to the same facility. One-time rides are better handled through your MCO's transportation broker. For recurring dialysis, chemo, therapy, or specialist visits, this form is the right starting point.
If your pickup address is outside the 6.5-mile radius, you have two options: (1) contact your MCO's transportation broker for a provider closer to you, or (2) call Dream Care Rides at (708) 505-6994 to ask about private pay rates for your route. Private pay ambulatory rides start at $35–$65 base plus $2–$4 per mile.
Yes. All recurring Medicaid transportation requires a Prior Authorization (PA) from your MCO. After you submit this form, Dream Care Rides will guide you through the PA process step by step. Visit our full Medicaid rides page for PA phone scripts and a walkthrough of the entire process.
Through Medicaid, Dream Care Rides provides ambulatory (sedan/SUV) and wheelchair (ADA van) transportation. Both include curb-to-curb and door-to-door service levels. Stretcher transport is not covered by Medicaid and requires private pay — rates start at $300–$525 base. Call (708) 505-6994 for stretcher pricing.
Once your Prior Authorization is approved by your MCO (typically 3–5 business days), Dream Care Rides can begin service within 24–48 hours. You will be assigned a consistent driver for all your recurring appointments. Call (708) 505-6994 if you need to check on PA status or have an urgent start date.
Call (708) 505-6994 to speak with our team about Medicaid ride eligibility, Prior Authorization, or scheduling.