Safety & Quality

Every Dream Care Rides vehicle undergoes regular safety inspections, and all drivers pass background checks, drug screenings, and patient-assistance training. Our vehicles have GPS tracking and climate control. We maintain insurance exceeding state minimums. Call (708) 505-6994 or visit our about page.

Yes. All Dream Care Rides drivers complete training in ADA compliance, wheelchair securement, patient transfer techniques, and sensitivity for passengers with cognitive or physical disabilities. We also provide CPR and first-aid certification for our team. Call (708) 505-6994.

Rescheduling is free and you can do it yourself: use the manage link in your booking email to change the date, time or any other detail up to 2 hours before pickup. Cancellation refunds follow a separate schedule — 48 hours or more ahead is a full refund less processing, 24 to 48 hours is 50%, and under 24 hours is not refundable. Inside 2 hours of pickup, a vehicle is already committed, so call (708) 505-6994 for changes or cancellations. For Medicaid rides, contact your MCO to cancel.

Dream Care Rides operates Monday through Sunday, including holidays. We accommodate early morning, evening, and weekend appointments. Major holidays: added fee — shown before you book. Call (708) 505-6994 to schedule any time.