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What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
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SNF NEMT Partnership
Wheelchair, stretcher, and Broda Traversa transport for medical appointments, specialist consults, therapy sessions, and diagnostic imaging. Standing orders and monthly invoicing.
Skilled nursing facility patients require transport for a wide range of medical appointments. Most need wheelchair or stretcher service with door-through-door assistance.
Primary care visits, specialist consults, lab work, and follow-up appointments at hospitals and clinics.
Post-hospitalization follow-up appointments, surgical wound checks, and post-discharge specialist visits.
Outpatient physical therapy, occupational therapy, and speech therapy at external rehab facilities.
MRI, CT scan, X-ray, ultrasound, and other diagnostic imaging at hospital radiology departments and imaging centers.
Cardiology, nephrology, pulmonology, orthopedics, neurology, and other specialist appointments.
Recurring hemodialysis sessions for SNF patients with ESRD — standing orders with will-call return transport.
The majority of skilled nursing facility patients require wheelchair or stretcher transport. Unlike ambulatory patients, SNF residents often have mobility limitations that require specialized vehicle equipment and trained driver assistance.
Door-through-door service is the minimum standard for SNF transports. This means our driver assists the patient from inside the facility — the nursing unit, lobby, or designated pickup area — to the vehicle, throughout the transport, and from the vehicle to inside the destination facility. This exceeds curb-to-curb service and ensures patient safety during every phase of the transfer.
For patients with complex positioning needs, we offer Broda Traversa wheelchair transport. The Traversa provides tilt-in-space positioning that standard wheelchairs cannot achieve, accommodating patients with contractures, pressure injury risk, or postural instability. Our vehicles are equipped with securement systems specifically designed for Traversa wheelchairs.
Service levels can be adjusted per patient as medical needs change. A patient who arrives at the SNF via stretcher from the hospital may progress to wheelchair transport as rehabilitation proceeds, and potentially to ambulatory transport before discharge.
Many SNF patients have recurring transport needs — weekly therapy sessions, bi-weekly specialist visits, three-times-per-week dialysis. Standing orders eliminate the need to rebook each trip individually.
Your facility provides the recurring schedule once. We program each patient's pickup time, destination, service level, and equipment needs. Transport dispatches automatically on scheduled days. Schedule changes, cancellations, and new patient additions are handled with a single call to our dispatch line.
For on-demand transports — unscheduled specialist consults, urgent imaging, or hospital follow-ups — your nursing staff calls our facility dispatch line directly. No broker hold queue. Average response time for on-demand SNF pickups is under 60 minutes.
ADA-compliant vans with Q’Straint wheelchair securement systems and hydraulic lifts. Standard and bariatric wheelchair accommodation.
Gurney transport for patients who cannot sit upright. Fastener systems and patient monitoring during transit.
Tilt-in-space wheelchair transport for patients who require positioning that standard wheelchairs cannot provide.
Portable oxygen concentrators and oxygen tanks accommodated. Priority vehicle assignment for patients on supplemental oxygen.
Facility Invoicing: Monthly net-30 invoicing with itemized trip details. Your billing department receives a single invoice covering all patients transported during the billing period.
Medicaid Coordination: For Medicaid-eligible patients, we handle prior authorization, trip documentation, and billing directly with the appropriate MCO. Your staff does not need to manage transport authorizations for Medicaid patients.
Private Pay: For patients with non-covered transport needs — family visits, personal errands, or trips not covered by insurance — private pay options are available. Billing can go to the patient, family member, or facility depending on your arrangement.
One call to establish your facility account. Standing orders for recurring patients. On-demand dispatch for unscheduled appointments. Monthly invoicing.