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SNF NEMT Partnership

NEMT for Skilled Nursing Facilities

Wheelchair, stretcher, and Broda Traversa transport for medical appointments, specialist consults, therapy sessions, and diagnostic imaging. Standing orders and monthly invoicing.

Stretcher transport at skilled nursing facility for resident medical appointment transfer
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SNF Patient Transport Needs

Skilled nursing facility patients require transport for a wide range of medical appointments. Most need wheelchair or stretcher service with door-through-door assistance.

Medical Appointments

Primary care visits, specialist consults, lab work, and follow-up appointments at hospitals and clinics.

Hospital Follow-Ups

Post-hospitalization follow-up appointments, surgical wound checks, and post-discharge specialist visits.

Therapy Sessions

Outpatient physical therapy, occupational therapy, and speech therapy at external rehab facilities.

Diagnostic Imaging

MRI, CT scan, X-ray, ultrasound, and other diagnostic imaging at hospital radiology departments and imaging centers.

Specialist Consults

Cardiology, nephrology, pulmonology, orthopedics, neurology, and other specialist appointments.

Dialysis Treatment

Recurring hemodialysis sessions for SNF patients with ESRD — standing orders with will-call return transport.

Service Levels for SNF Patients

The majority of skilled nursing facility patients require wheelchair or stretcher transport. Unlike ambulatory patients, SNF residents often have mobility limitations that require specialized vehicle equipment and trained driver assistance.

Door-through-door service is the minimum standard for SNF transports. This means our driver assists the patient from inside the facility — the nursing unit, lobby, or designated pickup area — to the vehicle, throughout the transport, and from the vehicle to inside the destination facility. This exceeds curb-to-curb service and ensures patient safety during every phase of the transfer.

For patients with complex positioning needs, we offer Broda Traversa wheelchair transport. The Traversa provides tilt-in-space positioning that standard wheelchairs cannot achieve, accommodating patients with contractures, pressure injury risk, or postural instability. Our vehicles are equipped with securement systems specifically designed for Traversa wheelchairs.

Service levels can be adjusted per patient as medical needs change. A patient who arrives at the SNF via stretcher from the hospital may progress to wheelchair transport as rehabilitation proceeds, and potentially to ambulatory transport before discharge.

Recurring Schedule Management

Many SNF patients have recurring transport needs — weekly therapy sessions, bi-weekly specialist visits, three-times-per-week dialysis. Standing orders eliminate the need to rebook each trip individually.

Your facility provides the recurring schedule once. We program each patient's pickup time, destination, service level, and equipment needs. Transport dispatches automatically on scheduled days. Schedule changes, cancellations, and new patient additions are handled with a single call to our dispatch line.

For on-demand transports — unscheduled specialist consults, urgent imaging, or hospital follow-ups — your nursing staff calls our facility dispatch line directly. No broker hold queue. Average response time for on-demand SNF pickups is under 60 minutes.

Equipment & Vehicle Capabilities

Wheelchair Securement

ADA-compliant vans with Q’Straint wheelchair securement systems and hydraulic lifts. Standard and bariatric wheelchair accommodation.

Stretcher Transport

Gurney transport for patients who cannot sit upright. Fastener systems and patient monitoring during transit.

Broda Traversa

Tilt-in-space wheelchair transport for patients who require positioning that standard wheelchairs cannot provide.

Oxygen Accommodation

Portable oxygen concentrators and oxygen tanks accommodated. Priority vehicle assignment for patients on supplemental oxygen.

Billing & Payment Options

Facility Invoicing: Monthly net-30 invoicing with itemized trip details. Your billing department receives a single invoice covering all patients transported during the billing period.

Medicaid Coordination: For Medicaid-eligible patients, we handle prior authorization, trip documentation, and billing directly with the appropriate MCO. Your staff does not need to manage transport authorizations for Medicaid patients.

Private Pay: For patients with non-covered transport needs — family visits, personal errands, or trips not covered by insurance — private pay options are available. Billing can go to the patient, family member, or facility depending on your arrangement.

Set Up Transport for Your SNF

One call to establish your facility account. Standing orders for recurring patients. On-demand dispatch for unscheduled appointments. Monthly invoicing.

Frequently Asked Questions — SNF Transport

What transport service levels are available for SNF patients?
We provide wheelchair transport (ADA-compliant vans with hydraulic lifts), stretcher transport (gurney for patients who cannot sit upright), Broda Traversa wheelchair transport (for patients who require tilt-in-space positioning), ambulatory transport (for patients who can walk with minimal assistance), and bariatric transport (specialized 300+ lb capacity). Door-through-door assistance is standard for all service levels.
Can you set up standing orders for recurring SNF patient appointments?
Yes. We establish standing orders for patients with recurring schedules — weekly specialist visits, therapy appointments, and dialysis sessions. One setup covers the recurring schedule. Transport dispatches automatically. Changes are handled with a single call to dispatch.
How does billing work for skilled nursing facilities?
SNF partners receive monthly net-30 invoicing with itemized trip details. For Medicaid-eligible patients, we handle prior authorization and billing directly with the MCO. Facility-invoiced and private pay options are available for non-Medicaid transports. Your billing department receives a single monthly invoice.
Do you accommodate oxygen and medical equipment?
Yes. Our vehicles accommodate portable oxygen concentrators, oxygen tanks, IV poles (secured), and other standard medical equipment. Patients traveling with oxygen receive priority vehicle assignment to ensure proper equipment accommodation. Notify dispatch of equipment needs when scheduling.
What is door-through-door service for SNF patients?
Door-through-door means our driver assists the patient from inside the SNF (the nursing unit or lobby) to the vehicle, during transport, and from the vehicle to inside the medical facility at the destination. This exceeds curb-to-curb service and ensures patient safety during the entire transfer process.
How do you handle patients with cognitive impairments?
Our drivers are trained in patient handling for individuals with dementia, Alzheimer’s, and other cognitive conditions. We provide calm, patient-paced assistance. For patients who require an attendant, we accommodate a facility staff member or family member riding along at no additional charge.
NPI #1033989991Licensed & InsuredADA-Compliant FleetStretcher & Broda Traversa80+ Communities Served