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Provider Credentialing

Credentialing & Compliance

Everything your organization needs to add Dream Care Rides to your provider network. Our full credentialing packet is available within 24 hours of request.

Company Profile

Organization Overview

Legal Name

Dream Care Rides LLC

NPI

1033989991

Tax ID

Available upon request (W-9 on file)

Service Area

Illinois & Indiana (80+ cities)

Founded

Established in Illinois

Fleet

In-house owned & operated

Service Types

Ambulatory, Wheelchair, Stretcher, Bariatric

Operating Hours

24/7 availability

Insurance Coverage

Insurance & Liability Coverage

Commercial Auto Liability

$1.5M+ per occurrence. Covers all vehicles in the fleet.

General Liability

Comprehensive general liability coverage for all operations.

Workers’ Compensation

Full workers’ compensation coverage for all employees and drivers.

Professional Liability

Professional liability/E&O coverage for medical transportation services.

Certificates of Insurance (COIs) available within 24 hours. Custom additional insured endorsements available upon request.

Compliance Standards

Regulatory Compliance

HIPAA Compliance

All staff trained. Business Associate Agreements (BAAs) executed with all partners. PHI protocols enforced across operations.

FIFCA Documentation

Fleet Insurance Financial Compliance documentation maintained and available for submission.

ADA Compliance

All wheelchair and stretcher vehicles meet ADA accessibility standards. Hydraulic lifts, securement systems, and accessible configurations.

State Operating Authority

Licensed to operate non-emergency medical transportation in Illinois and Indiana.

Background Check Policy

7-year criminal background checks, national sex offender registry, MVR review, and pre-hire 10-panel drug screening for all drivers.

Drug Testing

Pre-hire and random drug testing program. DOT-compliant testing protocols.

Driver Standards

Driver Qualification Requirements

  1. 1

    Valid driver’s license (CDL where applicable)

  2. 2

    7-year criminal background check clearance

  3. 3

    National sex offender registry check

  4. 4

    Motor vehicle record review (clean driving record)

  5. 5

    Pre-hire 10-panel drug screening

  6. 6

    CPR & First Aid certification

  7. 7

    PASS (Passenger Assistance Safety & Sensitivity) certification

  8. 8

    HIPAA compliance training

Ongoing monitoring includes random drug testing, annual re-credentialing, quarterly performance reviews, and incident tracking.

Fleet Standards

Vehicle Fleet & Equipment

Ambulatory Vehicles

Sedans and SUVs for patients who can walk with minimal assistance. Hand-to-hand and door-to-door service.

Wheelchair Vehicles

ADA-compliant vans with hydraulic lifts and certified wheelchair securement systems. Door-through-door assistance.

Stretcher Vehicles

Stretcher transport with conventional gurneys and the Broda Traversa comfort transport system. Driver + trained attendant.

Bariatric Vehicles

Purpose-built vehicles rated for patients 300+ lbs. Reinforced lifts, wider entry, and proper securement for both wheelchair and stretcher configurations.

All vehicles GPS-tracked, commercially insured, annually inspected, and equipped with first aid kit, fire extinguisher, and PPE.

Ready to Start Provider Enrollment?

Our credentialing packet includes all documentation listed above — NPI verification, COIs, W-9, HIPAA documentation, BAA, driver qualification files, and vehicle inspection records.

Email us at credentialing@dreamcarerides.com