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What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
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Provider Credentialing
Everything your organization needs to add Dream Care Rides to your provider network. Our full credentialing packet is available within 24 hours of request.
Company Profile
Legal Name
Dream Care Rides LLC
NPI
1033989991
Tax ID
Available upon request (W-9 on file)
Service Area
Illinois & Indiana (80+ cities)
Founded
Established in Illinois
Fleet
In-house owned & operated
Service Types
Ambulatory, Wheelchair, Stretcher, Bariatric
Operating Hours
24/7 availability
Insurance Coverage
$1.5M+ per occurrence. Covers all vehicles in the fleet.
Comprehensive general liability coverage for all operations.
Full workers’ compensation coverage for all employees and drivers.
Professional liability/E&O coverage for medical transportation services.
Certificates of Insurance (COIs) available within 24 hours. Custom additional insured endorsements available upon request.
Compliance Standards
All staff trained. Business Associate Agreements (BAAs) executed with all partners. PHI protocols enforced across operations.
Fleet Insurance Financial Compliance documentation maintained and available for submission.
All wheelchair and stretcher vehicles meet ADA accessibility standards. Hydraulic lifts, securement systems, and accessible configurations.
Licensed to operate non-emergency medical transportation in Illinois and Indiana.
7-year criminal background checks, national sex offender registry, MVR review, and pre-hire 10-panel drug screening for all drivers.
Pre-hire and random drug testing program. DOT-compliant testing protocols.
Driver Standards
Valid driver’s license (CDL where applicable)
7-year criminal background check clearance
National sex offender registry check
Motor vehicle record review (clean driving record)
Pre-hire 10-panel drug screening
CPR & First Aid certification
PASS (Passenger Assistance Safety & Sensitivity) certification
HIPAA compliance training
Ongoing monitoring includes random drug testing, annual re-credentialing, quarterly performance reviews, and incident tracking.
Fleet Standards
Sedans and SUVs for patients who can walk with minimal assistance. Hand-to-hand and door-to-door service.
ADA-compliant vans with hydraulic lifts and certified wheelchair securement systems. Door-through-door assistance.
Stretcher transport with conventional gurneys and the Broda Traversa comfort transport system. Driver + trained attendant.
Purpose-built vehicles rated for patients 300+ lbs. Reinforced lifts, wider entry, and proper securement for both wheelchair and stretcher configurations.
All vehicles GPS-tracked, commercially insured, annually inspected, and equipped with first aid kit, fire extinguisher, and PPE.
Our credentialing packet includes all documentation listed above — NPI verification, COIs, W-9, HIPAA documentation, BAA, driver qualification files, and vehicle inspection records.
Email us at credentialing@dreamcarerides.com