What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
Licensed NEMT Provider · Available 24/7 · Serving Illinois & Indiana
Passenger Reviews
Sheree Clark
“My 86 yr old Mom spent over 40 days in a hospital and skilled nursing facility. I googled non emergency ambulance transportation and came across Dream Care Rides. The 2 men that picked up my Mom were the absolute best! Kind and courteous, careful mov...”
Read full review →KC
“Dream Care Rides is an excellent NEMT service for all ages and needs. I had a last minute procedure and could not find a friend to transport me. Dream Care Rides to the rescue. Their communication with me and the hospital was excellent. The driver wa...”
Read full review →Beatrice Ayiku
“I recently needed reliable transportation for medical appointments, and they exceeded my expectations in every way. The drivers are always professional, courteous, and right on time. From the moment I booked my first ride, I felt like I was in great ...”
Read full review →James Norton
“Driver Chijioke was great and took my wife to hospital to be admitted and went way beyond. I was sick with flu and could not take her. People at Dream Rides are great on time and go way beyond.”
Debra Woodson
“Dream Care Rides was EXCELLENT! The staff was kind, polite, attentive, and professional. They were prompt, and got me in and out of the house with no problem whatsoever. I will gladly call them again. Your help was a God send!”
Jennifer Phillips
“I am so grateful I found Dream Care Rides. The van was clean, the driver was very kind and helpful and they were prompt. I highly recommend them for anyone needing medical transportation.”
Medical transportation in Palos Heights, IL is available through Dream Care Rides starting at $50–$60 (ambulatory), $60–$70 (wheelchair), or $350–$400 (stretcher) base per leg, plus mileage. Call (708) 505-6994 or book online for same-day and scheduled rides to Northwestern Medicine Palos Hospital, Northwestern Medicine Cancer Center Orland Park, and 4 additional medical facilities, just 30 min from our Olympia Fields headquarters.
Palos Heights is home to Northwestern Medicine Palos Hospital, a 425-bed hospital on 80th Avenue that serves much of the southwest suburbs. That makes the city a destination as much as a pickup point. Residents here ride a mile or two for a scan, but they also come home from Palos after a stay, go to the Palos Health South Campus in Orland Park for infusions or surgery, and travel downtown to Northwestern Memorial for specialists in the same health system.
To book a medical ride from Palos Heights, call (708) 505-6994 or schedule online at dreamcarerides.com/booking. We are primarily a private-pay provider. Medicaid accepted in select service areas — call (708) 505-6994 to check availability. We coordinate with discharge planners and case managers for facility-to-home and facility-to-facility transfers. Service is available seven days a week, including weekends and holidays; after-hours pickups carry a fee shown before you book.
Northwestern Medicine Palos Hospital anchors Palos Heights: 425 licensed beds on 80th Avenue, a 24-hour emergency department, labor and delivery, behavioral health, and a full range of imaging from CT and MRI to nuclear medicine. It draws patients from across the southwest suburbs, and for Palos Heights residents it is usually the first stop for hospital care.
The hospital is only half of the picture. Palos Health also runs a South Campus on West Avenue in Orland Park. That campus houses the Northwestern Medicine Cancer Center with its infusion suite and a surgery center for ENT, GI, eye, orthopaedic and pain procedures. A Palos Heights patient might be diagnosed at the hospital, treated at the South Campus, and followed up by a specialist at Northwestern Memorial downtown.
Each of those stops needs a ride. Discharges from the hospital often call for a wheelchair van or stretcher. Infusion days leave riders tired and queasy. Surgery center patients cannot leave sedated without an escort. Downtown referrals mean a long drive in city traffic.
We handle all of them from one booking system, with fares shown up front, so a Palos Heights family does not have to arrange a different ride for every part of the same illness. The downtown leg is the one people ask about most. It runs roughly 25 miles each way, and city traffic can double the drive time, so we schedule with room to spare and tell you the full fare before you book.
Local Insight
Harlem Avenue and 127th Street are the busiest roads in Palos Heights, and the Route 83 corridor fills up at rush hour. At Palos Hospital, discharge traffic peaks in the early afternoon, so booking the ride as soon as the discharge time is known keeps the wait short.
Our HQ is 30 min from Palos Heights
Dream Care Rides dispatches from 20000 Governors Dr Suite 103H, Olympia Fields — just 14 miles from Palos Heights. Your driver is already in your neighborhood.

Dream Care Rides provides door-to-door medical transportation in Palos Heights, IL and surrounding areas.
12251 S 80th Ave, Palos Heights, IL 60463
NEMT Drop-off Instructions
Palos Hospital's campus is on 80th Avenue near 123rd Street. Ambulatory and wheelchair riders are dropped at the main entrance, and the driver walks in with them on request. Stretcher discharges are coordinated with the nursing unit or discharge desk in advance so the crew is expected on the floor.
15300 West Ave, Orland Park, IL 60462
Infusion suite and medical oncology on the Palos Health South Campus.
15300 West Ave, Orland Park, IL 60462
Outpatient ENT, GI, eye, orthopaedic, pain and podiatry procedures; sedated patients need an escort home.
251 E Huron St, Chicago, IL 60611
Downtown academic hospital in the same health system, for specialist referrals.
4440 W 95th St, Oak Lawn, IL 60453
Level I trauma and transplant center northeast in Oak Lawn.
We provide standing-order dialysis transport for patients in Palos Heights. Call once, set up your recurring schedule, and your ride is automatically booked for every session. No need to call before each appointment — your driver will be at your door on time, every time.
Palos Heights dialysis riders usually travel a few miles along Harlem Avenue or 127th Street. We schedule them as recurring rides so each treatment has a pickup waiting without a separate call.
Door-to-door sedan rides for passengers who can walk
$50–$60 base + mileage
ADA vans with hydraulic lifts and Q-Straint securement
$60–$70 base + mileage
For passengers who cannot sit upright during transport
$350–$400 base + mileage
Recurring standing orders for 3x/week sessions
$50–$60 base + mileage
Same-day discharge transport from all major hospitals
$50–$70 base + mileage
Door-through-door assistance for elderly passengers
$50–$70 base + mileage
Sedan rides for passengers who can walk
$50–$60
base + $3.00/mi after the first 3 miles
ADA vans with lifts & securement
$60–$70
base + $3.50/mi after the first 3 miles
For passengers who cannot sit upright
$350–$400
base + $6.00/mi after the first 5 miles
Prices shown are per leg (one way). Round trips are priced as two legs.
Service level affects pricing — factors include vehicle type, equipment needed, number of attendants, stairs, and time of day. Weekend rides add +$50 per leg; major holidays add a fee shown before you book.
Need oxygen (+$25) or a stair chair (+$40)? Let us know when booking. Estimate your cost or call (708) 505-6994 for an exact quote.
Get your exact price with our NEMT Cost Calculator
Palos Heights is about 14 miles and 30 minutes from our Olympia Fields base, and our drivers know the Palos Hospital campus well. A lot of our work there is discharges. When a Palos Heights patient is ready to go home but cannot climb into a family car, the unit calls us and we send the right vehicle: a wheelchair van, or a stretcher with a two-person crew for a rider who cannot transfer. The rest is outpatient care. The Palos Health South Campus on West Avenue in Orland Park runs the cancer center's infusion suite and a surgery center, and patients leaving sedation need an adult escort. For bigger referrals, Northwestern Memorial downtown is part of the same system, and a long ride there is priced before you book. Call (708) 505-6994 to schedule.
| Feature | Dream Care Rides | Typical Chicago NEMT | Rideshare (Uber/Lyft) |
|---|---|---|---|
| Dispatches from | Olympia Fields (30 min from Palos Heights) | Chicago (25-45 min away) | Nearest available driver |
| Wheelchair accessible | Yes — hydraulic lifts, Q-Straint securement | Varies by company | No |
| Stretcher transport | Yes — for patients who cannot sit | Some companies | No |
| Driver training | CPR-certified, patient assist, background-checked | Varies | Basic background check only |
| Upfront pricing | Yes — exact price before booking | Sometimes | Surge pricing possible |
| Standing orders | Yes — recurring dialysis, chemo, PT | Some companies | No |
| Door-through-door | Yes — driver assists to facility entrance | Curb-to-curb typical | Curb-to-curb only |
| Medicaid accepted | Select service areas — call to check | Often broker-dependent | Limited programs |
| Same-day available | Yes for ambulatory and wheelchair | Usually 24-48 hr notice | Yes |
| Hospital coordination | Driver checks in with discharge desk | Drop-off only | Drop-off only |
Reach our dispatch team at (708) 505-6994 or schedule instantly at dreamcarerides.com/booking. Available 7 days a week.
Tell us your Palos Heights pickup address, destination, and whether you need ambulatory, wheelchair, or stretcher transport.
Receive your exact fare before confirming — no hidden fees, no surge pricing, no surprises.
Your CPR-certified driver arrives at your door with the right vehicle and assists you safely to your appointment.
In addition to Palos Heights, IL, Dream Care Rides provides medical transportation to and from these nearby communities. Our drivers serve the entire Cook County region and know the roads, hospitals, and clinics in every neighborhood.
Call now or book online. Upfront pricing, no hidden fees, no broker authorization needed.

About the Author
Founder & CEO, Dream Care Rides
Otse founded Dream Care Rides to provide safe, dignified medical transportation for patients across Chicago and the south suburbs. Based in Olympia Fields, IL, Dream Care Rides operates a fleet of ADA-compliant vehicles serving 80+ communities across Illinois and Indiana.
Published: March 24, 2026
Last updated: Sep 28, 2026