What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
Licensed NEMT Provider · Available 24/7 · Serving Illinois & Indiana
Passenger Reviews
Sheree Clark
“My 86 yr old Mom spent over 40 days in a hospital and skilled nursing facility. I googled non emergency ambulance transportation and came across Dream Care Rides. The 2 men that picked up my Mom were the absolute best! Kind and courteous, careful mov...”
Read full review →KC
“Dream Care Rides is an excellent NEMT service for all ages and needs. I had a last minute procedure and could not find a friend to transport me. Dream Care Rides to the rescue. Their communication with me and the hospital was excellent. The driver wa...”
Read full review →Beatrice Ayiku
“I recently needed reliable transportation for medical appointments, and they exceeded my expectations in every way. The drivers are always professional, courteous, and right on time. From the moment I booked my first ride, I felt like I was in great ...”
Read full review →James Norton
“Driver Chijioke was great and took my wife to hospital to be admitted and went way beyond. I was sick with flu and could not take her. People at Dream Rides are great on time and go way beyond.”
Debra Woodson
“Dream Care Rides was EXCELLENT! The staff was kind, polite, attentive, and professional. They were prompt, and got me in and out of the house with no problem whatsoever. I will gladly call them again. Your help was a God send!”
Jennifer Phillips
“I am so grateful I found Dream Care Rides. The van was clean, the driver was very kind and helpful and they were prompt. I highly recommend them for anyone needing medical transportation.”
Medical transportation in Niles, IL is available through Dream Care Rides starting at $50–$60 (ambulatory), $60–$70 (wheelchair), or $350–$400 (stretcher) base per leg, plus mileage. Call (708) 505-6994 or book online for same-day and scheduled rides to Advocate Lutheran General Hospital, Resurrection Medical Center, and 3 additional medical facilities, served from our Palatine base 45 min away.
Niles has an older population and a lot of residents who no longer drive, and the village has run its own Free Bus for decades to help. That bus runs set routes in the daytime, which works for shopping and errands but not for a 6 AM dialysis chair, a wheelchair transfer or an evening discharge. Most Niles patients use Advocate Lutheran General, a Level I trauma center just west on Dempster Street, or Resurrection Medical Center to the south.
To book a medical ride from Niles, call (708) 505-6994 or schedule online at dreamcarerides.com/booking. We are primarily a private-pay provider. Medicaid accepted in select service areas — call (708) 505-6994 to check availability. We coordinate with discharge planners and case managers for facility-to-home and facility-to-facility transfers. Service is available seven days a week, including weekends and holidays; after-hours pickups carry a fee shown before you book.
Niles has run a village Free Bus for more than five decades, with routes that loop past shopping centers, public buildings and within walking distance of most homes. For an older resident running errands, it is a real help, and many Niles seniors ride it regularly.
Medical trips are a different problem. The Free Bus runs set routes during the day, roughly mid-morning to late afternoon. It does not come to the door, does not help a rider down the front steps, and does not run at 6 AM when a dialysis chair opens or at 7 PM when a hospital finally discharges a patient. A rider in a wheelchair, or one who cannot sit up, needs a different kind of vehicle entirely.
Niles is also surrounded by large hospitals just outside its borders. Advocate Lutheran General in Park Ridge is a Level I trauma center with a children's hospital. Resurrection Medical Center, now part of Prime Healthcare, is to the south. Endeavor Health's Skokie and Glenbrook hospitals are close to the east and north. Those are short drives, but not walks.
We fill in where the bus stops: door-to-door rides at the hour the appointment requires, with the vehicle and help the rider needs, priced per leg before you book.
Many Niles households include an older parent living with adult children who work during the day. Those families use standing orders so the ride to a weekly specialist visit happens whether or not anyone can leave work, and they have one number to call when something changes.
Local Insight
Dempster Street, Golf Road and Milwaukee Avenue carry most Niles trips, and the stretch around Golf Mill Shopping Center slows at midday and on weekends. Touhy Avenue is the usual route south toward Resurrection; we avoid it at school dismissal.
Our Palatine base is 45 min from Niles
Northwest suburban rides are dispatched from our Palatine base, about 21 miles from Niles, not from our Olympia Fields headquarters. Call (708) 505-6994 for your exact upfront quote.

Dream Care Rides provides door-to-door medical transportation in Niles, IL and surrounding areas.
1775 Dempster St, Park Ridge, IL 60068
NEMT Drop-off Instructions
Lutheran General's campus is on Dempster Street in Park Ridge, just west of Niles. It is a large campus, so tell us the building or department. Ambulatory and wheelchair riders are brought to the main entrance of that building; stretcher pickups are scheduled with the unit or discharge desk before the crew heads over.
7435 W Talcott Ave, Chicago, IL 60631
Now part of Prime Healthcare, south of Niles on Chicago's northwest side, with emergency care and heart, stroke and cancer services.
9600 Gross Point Rd, Skokie, IL 60076
Primary stroke center east of Niles with a Level II emergency department and a large orthopedic program.
355 E Erie St, Chicago, IL 60611
Downtown rehabilitation hospital for stroke, spinal cord injury and brain injury. Niles patients often go there by stretcher or wheelchair after a hospital stay.
We provide standing-order dialysis transport for patients in Niles. Call once, set up your recurring schedule, and your ride is automatically booked for every session. No need to call before each appointment — your driver will be at your door on time, every time.
Niles dialysis riders are scheduled as standing orders from our Palatine base, about 45 minutes away, with pickups set around early chair times that the village bus does not cover.
Door-to-door sedan rides for passengers who can walk
$50–$60 base + mileage
ADA vans with hydraulic lifts and Q-Straint securement
$60–$70 base + mileage
For passengers who cannot sit upright during transport
$350–$400 base + mileage
Recurring standing orders for 3x/week sessions
$50–$60 base + mileage
Same-day discharge transport from all major hospitals
$50–$70 base + mileage
Door-through-door assistance for elderly passengers
$50–$70 base + mileage
Sedan rides for passengers who can walk
$50–$60
base + $3.00/mi after the first 3 miles
ADA vans with lifts & securement
$60–$70
base + $3.50/mi after the first 3 miles
For passengers who cannot sit upright
$350–$400
base + $6.00/mi after the first 5 miles
Prices shown are per leg (one way). Round trips are priced as two legs.
Service level affects pricing — factors include vehicle type, equipment needed, number of attendants, stairs, and time of day. Weekend rides add +$50 per leg; major holidays add a fee shown before you book.
Need oxygen (+$25) or a stair chair (+$40)? Let us know when booking. Estimate your cost or call (708) 505-6994 for an exact quote.
Get your exact price with our NEMT Cost Calculator
Many Niles riders are older adults who have stopped driving and know the Free Bus well, but need something different for medical care: a driver at the door, help with a walker or wheelchair, and a pickup at 6 AM or after a late discharge. That is what we do. Our drivers come from the Palatine base, about 45 minutes away, and work the Lutheran General campus on Dempster Street, Resurrection on Talcott Avenue and Skokie Hospital daily. Riders who cannot sit or need a two-person lift go by stretcher with a two-person crew. Prices are per leg and shown before you book. Families who live elsewhere and arrange rides for a parent in Niles can set up standing orders for every appointment. Call (708) 505-6994.
| Feature | Dream Care Rides | Typical Chicago NEMT | Rideshare (Uber/Lyft) |
|---|---|---|---|
| Dispatches from | Our Palatine base (45 min from Niles) | Chicago (25-45 min away) | Nearest available driver |
| Wheelchair accessible | Yes — hydraulic lifts, Q-Straint securement | Varies by company | No |
| Stretcher transport | Yes — for patients who cannot sit | Some companies | No |
| Driver training | CPR-certified, patient assist, background-checked | Varies | Basic background check only |
| Upfront pricing | Yes — exact price before booking | Sometimes | Surge pricing possible |
| Standing orders | Yes — recurring dialysis, chemo, PT | Some companies | No |
| Door-through-door | Yes — driver assists to facility entrance | Curb-to-curb typical | Curb-to-curb only |
| Medicaid accepted | Select service areas — call to check | Often broker-dependent | Limited programs |
| Same-day available | Yes for ambulatory and wheelchair | Usually 24-48 hr notice | Yes |
| Hospital coordination | Driver checks in with discharge desk | Drop-off only | Drop-off only |
Reach our dispatch team at (708) 505-6994 or schedule instantly at dreamcarerides.com/booking. Available 7 days a week.
Tell us your Niles pickup address, destination, and whether you need ambulatory, wheelchair, or stretcher transport.
Receive your exact fare before confirming — no hidden fees, no surge pricing, no surprises.
Your CPR-certified driver arrives at your door with the right vehicle and assists you safely to your appointment.
In addition to Niles, IL, Dream Care Rides provides medical transportation to and from these nearby communities. Our drivers serve the entire Cook County region and know the roads, hospitals, and clinics in every neighborhood.
Call now or book online. Upfront pricing, no hidden fees, no broker authorization needed.

About the Author
Founder & CEO, Dream Care Rides
Otse founded Dream Care Rides to provide safe, dignified medical transportation for patients across Chicago and the south suburbs. Based in Olympia Fields, IL, Dream Care Rides operates a fleet of ADA-compliant vehicles serving 80+ communities across Illinois and Indiana.
Published: March 24, 2026
Last updated: Sep 28, 2026