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What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
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Licensed NEMT Provider · Available 24/7 · Serving Illinois & Indiana
Passenger Reviews
Sheree Clark
“My 86 yr old Mom spent over 40 days in a hospital and skilled nursing facility. I googled non emergency ambulance transportation and came across Dream Care Rides. The 2 men that picked up my Mom were the absolute best! Kind and courteous, careful mov...”
Read full review →KC
“Dream Care Rides is an excellent NEMT service for all ages and needs. I had a last minute procedure and could not find a friend to transport me. Dream Care Rides to the rescue. Their communication with me and the hospital was excellent. The driver wa...”
Read full review →Beatrice Ayiku
“I recently needed reliable transportation for medical appointments, and they exceeded my expectations in every way. The drivers are always professional, courteous, and right on time. From the moment I booked my first ride, I felt like I was in great ...”
Read full review →James Norton
“Driver Chijioke was great and took my wife to hospital to be admitted and went way beyond. I was sick with flu and could not take her. People at Dream Rides are great on time and go way beyond.”
Debra Woodson
“Dream Care Rides was EXCELLENT! The staff was kind, polite, attentive, and professional. They were prompt, and got me in and out of the house with no problem whatsoever. I will gladly call them again. Your help was a God send!”
Jennifer Phillips
“I am so grateful I found Dream Care Rides. The van was clean, the driver was very kind and helpful and they were prompt. I highly recommend them for anyone needing medical transportation.”
Dream Care Rides provides licensed, non-emergency medical transportation (NEMT) in Schaumburg, IL, with dedicated drivers serving the Cook/DuPage County area. We offer ambulatory sedan transport, ADA-compliant wheelchair-accessible vans, and stretcher vehicles for patients who must travel lying down. Our CPR-certified drivers serve AMITA Health Alexian Brothers Medical Center, AMITA Health Schaumburg, and 4 additional medical facilities throughout the Cook/DuPage County area.
Schaumburg is a major suburban hub in northwest Cook and DuPage counties, located 40 miles from our Olympia Fields headquarters, and is served by AMITA Health Alexian Brothers Medical Center in adjacent Elk Grove Village. Dream Care Rides provides professional NEMT service to Schaumburg residents with drivers who know the Biesterfield Rd campus, the covered canopy drop-off, and the west-side ambulance bay for stretcher transport. That proximity means reliable service without the premium pricing of downtown Chicago providers.
To book a medical ride from Schaumburg, call (708) 505-6994 or schedule online at dreamcarerides.com/booking. We are primarily a private-pay provider. Medicaid accepted in select service areas — call (708) 505-6994 to check availability. We coordinate with discharge planners and case managers for facility-to-home and facility-to-facility transfers. Service is available seven days a week, including weekends and holidays, from 6:00 AM to 10:00 PM.
Schaumburg sits at the epicenter of the I-90 and Woodfield corridor, one of the most commercially developed areas in the northwest suburbs. The village is known nationally for Woodfield Mall and the dense concentration of corporate headquarters, office parks, and technology campuses that surround it. But behind Schaumburg's corporate facade is a maturing residential community with a growing senior population that needs medical transport services designed for suburban geography.
AMITA Health Alexian Brothers Medical Center on Biesterfield Road is the primary hospital serving Schaumburg and the surrounding northwest suburban communities of Hoffman Estates, Palatine, Rolling Meadows, and Elk Grove Village. The hospital provides emergency services, cardiac care, surgical services, and an expanding outpatient network. Alexian Brothers' campus is accessible from multiple directions, but the most efficient approach depends on where the patient lives within Schaumburg's sprawling footprint.
Schaumburg's office park layout — wide arterial roads, generous setbacks, large parking lots, and clear building numbering — is actually an advantage for NEMT logistics. Medical office pickups in Schaumburg are typically straightforward: the driver pulls into a well-marked parking lot, finds the building entrance easily, and has ample space for wheelchair van deployment. Compare this to older Chicago neighborhoods where the driver must navigate narrow streets, fight for a parking spot, and maneuver a wheelchair ramp in a space designed for horse-drawn carriages.
The senior population in Schaumburg is concentrated in the village's condominium and townhome communities, many of which were built in the 1980s and 1990s as empty-nester housing for executives who wanted to downsize without leaving the northwest suburbs. These communities — with their ground-floor units, elevator access, and covered entryways — are well-suited for residents who use walkers, wheelchairs, or other mobility aids. Many retirees from Schaumburg's major corporate employers including Motorola, Zurich Insurance, and other firms that headquartered in the Woodfield corridor now need regular medical transport for appointments their company health plans once made easy to reach by car.
The Woodfield Mall area traffic on Golf Road and Higgins Road is among the worst in the northwest suburbs during weekday afternoons and weekends. For Alexian Brothers trips, our drivers use Biesterfield Road from the south to avoid the Golf Road and Roselle Road intersection, which can add 15 minutes during peak congestion.
💡 Local Insight
Woodfield Mall area traffic on Golf Rd and Higgins Rd is among the worst in the northwest suburbs during weekday afternoons and weekends. For Alexian Brothers trips, our drivers use Biesterfield Rd from the south — avoids the Golf Rd / Roselle Rd intersection. Schaumburg's corporate office parks have clear building numbering and wide parking lots, making medical office pickups straightforward.
Full NEMT Coverage Across Cook/DuPage County
Dream Care Rides provides dedicated drivers serving Schaumburg and the Cook/DuPage County area. We transport patients to AMITA Health Alexian Brothers Medical Center and all major medical facilities in your area. Call (708) 505-6994 for your exact upfront quote.

Dream Care Rides provides door-to-door medical transportation in Schaumburg, IL and surrounding areas.
800 Biesterfield Rd, Elk Grove Village, IL 60007
Phone: (847) 437-5500
🚐 NEMT Drop-off Instructions
Main entrance on Biesterfield Rd with a patient drop-off at the covered canopy directly in front of the main doors. Ambulatory and wheelchair patients use this entrance with automatic doors and level access. For stretcher and gurney transport, use the ambulance bay entrance on the west side of the building. Coordinate with the discharge desk at least 30 minutes before arrival for stretcher pickups.
1375 S Roselle Rd, Schaumburg, IL 60193
Outpatient services, imaging, and specialty appointments in Schaumburg proper.
800 W Central Rd, Arlington Heights, IL 60005
15 minutes from Schaumburg. Comprehensive emergency, cancer, and cardiac services.
1025 E Nerge Rd, Schaumburg, IL 60193
High-volume dialysis center serving Schaumburg and surrounding communities.
800 Biesterfield Rd, Elk Grove Village, IL 60007
Physical therapy and rehabilitation on the Alexian Brothers campus.
We provide standing-order dialysis transport for patients in Schaumburg. Call once, set up your recurring schedule, and your ride is automatically booked for every session. No need to call before each appointment — your driver will be at your door on time, every time.
Door-to-door sedan rides for passengers who can walk
$35 – $65
ADA vans with hydraulic lifts and Q-Straint securement
$65 – $115
For passengers who cannot sit upright during transport
$300 – $525
Recurring standing orders for 3x/week sessions
$35 – $65
Same-day discharge transport from all major hospitals
$35 – $115
Door-through-door assistance for elderly passengers
$35 – $115
Sedan rides for passengers who can walk
$35 – $65
+ $2 – $4 per mile
ADA vans with lifts & securement
$65 – $115
+ $3 – $6 per mile
For passengers who cannot sit upright
$300 – $525
+ $5 – $16 per mile
Prices shown are per leg (one way). Round trips are priced as two legs.
Service level affects pricing — factors include vehicle type, equipment needed, number of attendants, stairs, and time of day. Weekend & holiday surcharges apply.
Need oxygen ($25) or stairchair ($25)? Let us know when booking. Estimate your cost or call (708) 505-6994 for an exact quote.
Get your exact price with our NEMT Cost Calculator
Schaumburg is 40 miles from our Olympia Fields headquarters, and we serve it with dedicated drivers who know the northwest suburban hospital network. AMITA Health Alexian Brothers Medical Center on Biesterfield Rd in Elk Grove Village is the primary hospital serving Schaumburg, and our drivers are familiar with its covered canopy entrance, the west-side ambulance bay for stretcher transport, and the campus layout from the cancer center to behavioral health. We also regularly transport patients to Northwest Community Hospital in Arlington Heights and AMITA Health Schaumburg on Roselle Rd. Private-pay patients in Schaumburg benefit from our transparent, upfront pricing model. There is no broker middleman adding markups to your fare. You see the exact cost at dreamcarerides.com/booking before confirming, and there are no hidden fees or surge charges. For dialysis patients, we offer standing-order scheduling to DaVita Schaumburg on Nerge Rd and Fresenius Kidney Care on Wise Rd, so your rides are automatically booked for every treatment session. Many Chicago-based NEMT companies struggle with northwest suburban geography — they do not know the Schaumburg road network, the hospital entrances, or the best routes during I-90 and Route 53 rush hour traffic. Our drivers do. They know when to use Roselle Rd versus Meacham Rd, and they understand that Biesterfield Rd traffic near Alexian Brothers peaks at shift changes. That local knowledge translates to on-time arrivals and fewer missed appointments. For a full breakdown of our Illinois rates, visit dreamcarerides.com/rates. Call (708) 505-6994 to book your Schaumburg ride today.
| Feature | Dream Care Rides | Typical Chicago NEMT | Rideshare (Uber/Lyft) |
|---|---|---|---|
| Dispatches from | Dedicated drivers in the Cook/DuPage County area | Chicago (25-45 min away) | Nearest available driver |
| Wheelchair accessible | Yes — hydraulic lifts, Q-Straint securement | Varies by company | No |
| Stretcher transport | Yes — for patients who cannot sit | Some companies | No |
| Driver training | CPR-certified, patient assist, background-checked | Varies | Basic background check only |
| Upfront pricing | Yes — exact price before booking | Sometimes | Surge pricing possible |
| Standing orders | Yes — recurring dialysis, chemo, PT | Some companies | No |
| Door-through-door | Yes — driver assists to facility entrance | Curb-to-curb typical | Curb-to-curb only |
| Medicaid accepted | Select service areas — call to check | Often broker-dependent | Limited programs |
| Same-day available | Yes for ambulatory and wheelchair | Usually 24-48 hr notice | Yes |
| Hospital coordination | Driver checks in with discharge desk | Drop-off only | Drop-off only |
Reach our dispatch team at (708) 505-6994 or schedule instantly at dreamcarerides.com/booking. Available 7 days a week.
Tell us your Schaumburg pickup address, destination, and whether you need ambulatory, wheelchair, or stretcher transport.
Receive your exact fare before confirming — no hidden fees, no surge pricing, no surprises.
Your CPR-certified driver arrives at your door with the right vehicle and assists you safely to your appointment.
In addition to Schaumburg, IL, Dream Care Rides provides medical transportation to and from these nearby communities. Our drivers serve the entire Cook/DuPage County region and know the roads, hospitals, and clinics in every neighborhood.
Call now or book online. Upfront pricing, no hidden fees, no broker authorization needed.

About the Author
Founder & CEO, Dream Care Rides
Otse founded Dream Care Rides to provide safe, dignified medical transportation for patients across Chicago and the south suburbs. Based in Olympia Fields, IL, Dream Care Rides operates a fleet of ADA-compliant vehicles serving 80+ cities across Illinois and Indiana.
Published: March 24, 2026
Last updated: Mar 31, 2026