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What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
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Licensed NEMT Provider · Available 24/7 · Serving Illinois & Indiana
Passenger Reviews
Sheree Clark
“My 86 yr old Mom spent over 40 days in a hospital and skilled nursing facility. I googled non emergency ambulance transportation and came across Dream Care Rides. The 2 men that picked up my Mom were the absolute best! Kind and courteous, careful mov...”
Read full review →KC
“Dream Care Rides is an excellent NEMT service for all ages and needs. I had a last minute procedure and could not find a friend to transport me. Dream Care Rides to the rescue. Their communication with me and the hospital was excellent. The driver wa...”
Read full review →Beatrice Ayiku
“I recently needed reliable transportation for medical appointments, and they exceeded my expectations in every way. The drivers are always professional, courteous, and right on time. From the moment I booked my first ride, I felt like I was in great ...”
Read full review →James Norton
“Driver Chijioke was great and took my wife to hospital to be admitted and went way beyond. I was sick with flu and could not take her. People at Dream Rides are great on time and go way beyond.”
Debra Woodson
“Dream Care Rides was EXCELLENT! The staff was kind, polite, attentive, and professional. They were prompt, and got me in and out of the house with no problem whatsoever. I will gladly call them again. Your help was a God send!”
Jennifer Phillips
“I am so grateful I found Dream Care Rides. The van was clean, the driver was very kind and helpful and they were prompt. I highly recommend them for anyone needing medical transportation.”
Dream Care Rides provides licensed, non-emergency medical transportation (NEMT) in Elgin, IL, with dedicated drivers serving the Cook/Kane County area. We offer ambulatory sedan transport, ADA-compliant wheelchair-accessible vans, and stretcher vehicles for patients who must travel lying down. Our CPR-certified drivers serve Advocate Sherman Hospital, Saint Joseph Hospital, and 4 additional medical facilities throughout the Cook/Kane County area.
Elgin is the eighth-largest city in Illinois with nearly 115,000 residents, anchored by two major hospitals — Advocate Sherman and Saint Joseph. Patients needing specialist care at downtown Chicago medical centers face a 40-mile trip that most local cab companies will not make. Dream Care Rides covers the Elgin-to-Chicago corridor with drivers who know both the I-90 and Route 20 approaches.
To book a medical ride from Elgin, call (708) 505-6994 or schedule online at dreamcarerides.com/booking. We are primarily a private-pay provider. Medicaid accepted in select service areas — call (708) 505-6994 to check availability. We coordinate with discharge planners and case managers for facility-to-home and facility-to-facility transfers. Service is available seven days a week, including weekends and holidays, from 6:00 AM to 10:00 PM.
Elgin presents a challenge that defines suburban healthcare in the Chicago metro: a large population with excellent local hospitals that still needs access to downtown Chicago medical centers for specialized care. Advocate Sherman Hospital and Saint Joseph Hospital together provide comprehensive emergency, cardiac, oncology, and surgical services. For most routine medical needs, Elgin residents receive care without leaving the city.
But when a condition requires subspecialty expertise — a rare cancer protocol at Northwestern Memorial, a transplant evaluation at Rush, a clinical trial at UChicago Medicine — Elgin patients face a 40-mile journey into downtown Chicago. That trip takes 50 to 90 minutes depending on tollway traffic, and it must be made by a patient who may be post-surgical, immunocompromised, or physically unable to drive.
Public transit from Elgin to Chicago medical centers is theoretically possible but practically unworkable for sick patients. The Metra Milwaukee District West line connects Elgin to downtown Chicago, but the walk from Ogilvie Station to Northwestern Memorial, Rush, or UIC is a mile or more through city streets. For wheelchair users, stretcher patients, or anyone recovering from surgery, this is not an option.
Dream Care Rides fills this gap with door-to-door medical transport that covers the full Elgin-to-Chicago corridor. Our drivers know the I-90 Jane Addams Tollway as the fastest route during off-peak hours and the Route 20 surface route through Hanover Park and Streamwood as the alternative when the tollway shows red on traffic maps. They know that Advocate Sherman's main entrance is off Randall Road with a covered drop-off, and that Saint Joseph's downtown Elgin campus on Airlite Street has limited parking but good ambulance bay access.
For Elgin's substantial dialysis patient population, the logistics are even more critical. Missing a dialysis session due to transportation failure is a medical emergency. DaVita Cobblestone on Dundee Avenue and Fresenius on Point Boulevard both run sessions that require patients to arrive on schedule and depart on time. Our standing-order system handles this automatically — one call to (708) 505-6994 sets up the full recurring schedule, and the same driver handles the route for consistency.
Elgin residents who choose private-pay medical transportation get the reliability that broker-dispatched rides cannot match at this distance from Chicago. Call (708) 505-6994 for transparent pricing and a confirmed ride with a driver who knows the route.
💡 Local Insight
Randall Road is the primary north-south commercial corridor in Elgin with heavy traffic during rush hours near the I-90 interchange. Our drivers use Big Timber Road as an alternate approach to Advocate Sherman from the east side of Elgin. For downtown Elgin pickups near Saint Joseph Hospital, the McLean Boulevard route avoids the congested Route 20 and Randall intersection.
Full NEMT Coverage Across Cook/Kane County
Dream Care Rides provides dedicated drivers serving Elgin and the Cook/Kane County area. We transport patients to Advocate Sherman Hospital and all major medical facilities in your area. Call (708) 505-6994 for your exact upfront quote.

Dream Care Rides provides door-to-door medical transportation in Elgin, IL and surrounding areas.
1425 N Randall Rd, Elgin, IL 60123
Phone: (847) 742-9800
🚐 NEMT Drop-off Instructions
Main patient entrance on Randall Road with a covered canopy drop-off circle. Ambulatory and wheelchair patients use the front entrance where automatic doors open to the main lobby. The Emergency Department entrance is on the east side of the building with a dedicated ambulance and patient transport bay. For stretcher pickups, coordinate with the nursing station 30 minutes ahead so staff can have the patient ready at the ER bay.
77 N Airlite St, Elgin, IL 60123
Downtown Elgin hospital providing acute care, behavioral health, and emergency services. 10 minutes from Advocate Sherman.
1600 N Randall Rd, Elgin, IL 60123
Primary care and specialty outpatient services on the Randall Road corridor near Advocate Sherman.
1435 N Randall Rd, Elgin, IL 60123
Physician offices adjacent to Advocate Sherman. High volume of recurring appointment rides.
251 E Huron St, Chicago, IL 60611
40 miles southeast in downtown Chicago. Top-ranked nationally. Our drivers transport Elgin patients to Northwestern for specialist referrals and second opinions.
We provide standing-order dialysis transport for patients in Elgin. Call once, set up your recurring schedule, and your ride is automatically booked for every session. No need to call before each appointment — your driver will be at your door on time, every time.
Door-to-door sedan rides for passengers who can walk
$35 – $65
ADA vans with hydraulic lifts and Q-Straint securement
$65 – $115
For passengers who cannot sit upright during transport
$300 – $525
Recurring standing orders for 3x/week sessions
$35 – $65
Same-day discharge transport from all major hospitals
$35 – $115
Door-through-door assistance for elderly passengers
$35 – $115
Sedan rides for passengers who can walk
$35 – $65
+ $2 – $4 per mile
ADA vans with lifts & securement
$65 – $115
+ $3 – $6 per mile
For passengers who cannot sit upright
$300 – $525
+ $5 – $16 per mile
Prices shown are per leg (one way). Round trips are priced as two legs.
Service level affects pricing — factors include vehicle type, equipment needed, number of attendants, stairs, and time of day. Weekend & holiday surcharges apply.
Need oxygen ($25) or stairchair ($25)? Let us know when booking. Estimate your cost or call (708) 505-6994 for an exact quote.
Get your exact price with our NEMT Cost Calculator
Elgin sits at the far northwestern edge of the Chicago metropolitan service area, 50 miles from our headquarters in Olympia Fields. That distance matters because it means most South Suburban NEMT providers will not make the trip. Dream Care Rides does. We serve Elgin patients who need reliable transport to Advocate Sherman Hospital, Saint Joseph Hospital, and — critically — to the Chicago medical centers that Elgin-area specialists refer to for advanced care. When an Elgin oncologist refers a patient to Northwestern Memorial or Rush University Medical Center, that patient needs a driver who will make the 40-mile trip reliably and on time. Our drivers know the I-90 approach from Elgin to Chicago, the Route 20 alternate when the tollway is congested, and the Randall Road corridor where both Advocate Sherman and most of Elgin's outpatient facilities are concentrated. For dialysis patients at DaVita Cobblestone on Dundee Avenue or Fresenius on Point Boulevard, we offer standing-order scheduling with consistent drivers and pickup times. Call (708) 505-6994 or book at dreamcarerides.com/booking for transparent, upfront pricing. For a full rate breakdown, visit dreamcarerides.com/rates. Ambulatory rides start at $35 to $65 base plus $2 to $4 per mile. Wheelchair transport starts at $65 to $115 base plus $3 to $6 per mile. Stretcher service starts at $300 to $525 base plus $5 to $16 per mile. Private-pay patients in Elgin avoid the Medicaid broker delays that plague the far suburbs. No prior authorization wait, no mystery driver from a company you have never heard of. One call to (708) 505-6994 gets you a confirmed ride with a professional driver who knows the route.
| Feature | Dream Care Rides | Typical Chicago NEMT | Rideshare (Uber/Lyft) |
|---|---|---|---|
| Dispatches from | Dedicated drivers in the Cook/Kane County area | Chicago (25-45 min away) | Nearest available driver |
| Wheelchair accessible | Yes — hydraulic lifts, Q-Straint securement | Varies by company | No |
| Stretcher transport | Yes — for patients who cannot sit | Some companies | No |
| Driver training | CPR-certified, patient assist, background-checked | Varies | Basic background check only |
| Upfront pricing | Yes — exact price before booking | Sometimes | Surge pricing possible |
| Standing orders | Yes — recurring dialysis, chemo, PT | Some companies | No |
| Door-through-door | Yes — driver assists to facility entrance | Curb-to-curb typical | Curb-to-curb only |
| Medicaid accepted | Select service areas — call to check | Often broker-dependent | Limited programs |
| Same-day available | Yes for ambulatory and wheelchair | Usually 24-48 hr notice | Yes |
| Hospital coordination | Driver checks in with discharge desk | Drop-off only | Drop-off only |
Reach our dispatch team at (708) 505-6994 or schedule instantly at dreamcarerides.com/booking. Available 7 days a week.
Tell us your Elgin pickup address, destination, and whether you need ambulatory, wheelchair, or stretcher transport.
Receive your exact fare before confirming — no hidden fees, no surge pricing, no surprises.
Your CPR-certified driver arrives at your door with the right vehicle and assists you safely to your appointment.
In addition to Elgin, IL, Dream Care Rides provides medical transportation to and from these nearby communities. Our drivers serve the entire Cook/Kane County region and know the roads, hospitals, and clinics in every neighborhood.
Call now or book online. Upfront pricing, no hidden fees, no broker authorization needed.

About the Author
Founder & CEO, Dream Care Rides
Otse founded Dream Care Rides to provide safe, dignified medical transportation for patients across Chicago and the south suburbs. Based in Olympia Fields, IL, Dream Care Rides operates a fleet of ADA-compliant vehicles serving 80+ cities across Illinois and Indiana.
Published: March 24, 2026
Last updated: Mar 29, 2026