What Counts as an Emergency?
Call 911 if you experience:
We provide NEMT for:
Dream Care Rides is a licensed NEMT provider. We do not provide emergency ambulance or paramedic services.
Mental Health
Compassionate, Consistent Transportation to Support Your Mental Health Journey
Access to mental health care should never be limited by transportation. Our Non-Emergency Medical Transportation (NEMT) service provides reliable, private, and compassionate rides to therapy sessions, counseling appointments, and psychiatric visits across Illinois and Indiana. With drivers trained in sensitivity and discretion, we help you maintain a consistent treatment routine so you can focus on your well-being.
Mental health treatment depends on routine. We provide dependable recurring transportation so you never miss a therapy session, counseling appointment, or psychiatric visit.
Our drivers are trained in sensitivity and discretion. They provide a calm, supportive environment with full respect for your privacy throughout every ride.
Transportation is one of the top reasons patients miss mental health appointments. Our NEMT service eliminates that barrier, helping you stay on track with your treatment plan across Illinois and Indiana.
Our clean, climate-controlled vehicles provide a peaceful space before and after your appointments. We offer six service levels from curb-to-curb through room-to-room to accommodate your specific needs.

Book your mental health appointment transportation online, by phone, or by email. Set up recurring rides to match your regular therapy or counseling schedule.
We assign a driver and vehicle suited to your comfort preferences. Where possible, we provide consistent driver assignments so you see a familiar face each trip.


Your driver arrives at your home or designated location on time, providing a calm and welcoming presence to start your journey to your appointment.
Ride in a clean, quiet, and climate-controlled vehicle. Our drivers respect your personal space and privacy, allowing you to prepare mentally for your session.


We bring you directly to your mental health provider's office and assist with any mobility needs to ensure a smooth arrival.
After your session, your driver is ready to transport you home safely. We provide the same attentive, supportive service for your return trip.

Individuals attending regular therapy or counseling sessions for anxiety, depression, PTSD, or other conditions.
Patients with psychiatric appointments who require consistent and reliable transportation.
Individuals in outpatient treatment programs for substance use recovery or behavioral health.
Elderly patients or those with disabilities who need assistance traveling to mental health providers.
Caregivers coordinating transportation for family members receiving mental health treatment.
Get started
Do not let transportation be a barrier to your mental health care. Dream Care Rides provides dependable, discreet, and compassionate transportation for every appointment. We offer six service levels from curb-to-curb through room-to-room to match your individual needs.
Dream Care Rides provides affordable, published rates for mental health appointment transportation in Illinois:
| Service | Starting Base (per leg) | Per Mile |
|---|---|---|
| Ambulatory (Sedan/SUV) | $50–$60 | $3.00/mi after the first 3 miles |
| Wheelchair (ADA Van) | $60–$70 | $3.50/mi after the first 3 miles |
| Stretcher (Ambulette) | $350–$400 | $6.00/mi after the first 5 miles |
Base rates are per one-way leg; a round trip is two legs. Flat surcharges: weekends +$50 per leg, after-hours pickups +$50–$300 per leg, wait time $15/15 min (first 15 min free); major holidays add a fee shown before you book. Get an estimate with our NEMT cost calculator.
Regular attendance at therapy sessions, psychiatric appointments, and counseling is critical for treatment progress. Dream Care Rides assigns the same driver to your recurring schedule, building familiarity and reducing the anxiety of riding with a stranger each week. Book your recurring rides online or call (708) 505-6994.
Our drivers maintain a calm, private environment during every trip. We serve community mental health centers, private practices, psychiatric facilities, and hospital-based behavioral health programs across Illinois. See our coverage area for availability in your area.
Medicaid covers NEMT to mental health appointments in Illinois through both the MCO broker pathway and fee-for-service direct billing. We also accept Medicare Advantage and private pay. Many behavioral health case managers coordinate transportation through NEMT brokers, and Dream Care Rides works with all major Illinois Medicaid plans. Call (708) 505-6994 for questions.

Founder & CEO, Dream Care Rides
Licensed NEMT provider headquartered in Olympia Fields, IL.
Everything you need to know about our wheelchair accessible transportation services.
Eligibility, coverage, and how to schedule non-emergency medical transportation across Illinois.
Read GuideTypical pricing, what affects rates, and how Medicaid and private pay differ for NEMT trips.
Read GuideCoverage rules and scheduling guidance for mental health and counseling NEMT under Medicaid.
Read GuideCompassionate transport to therapy and psychiatric appointments
Learn moreSedan and SUV rides for patients who can walk with minimal assistance
Learn moreA trained companion rides along for patients who need extra support
Learn moreSpecialized transport for elderly patients with door-to-door assistance
Learn more