Proven Results
Real Outcomes. Measurable Impact.
We don't just promise reliable transportation — we deliver it. Here's the data behind our partnerships.
99%+
On-Time Rate
Across all service types
3.6M+
Miles Covered
Across Illinois & Indiana
80+
Cities Served
IL & IN with active expansion
24hrs
Credentialing Response
Full packet within one business day
CASE STUDIES
How We Deliver for Our Partners
From skilled nursing facilities to health plans, here's how Dream Care Rides solves real transportation challenges.
Reducing Missed Dialysis Sessions for a 120-Bed SNF
Challenge
A Chicago-area SNF was experiencing a 15% no-show rate for recurring dialysis appointments due to unreliable third-party transport. Missed sessions led to ER visits and increased readmission risk.
Solution
Dream Care Rides implemented standing order scheduling for 34 residents with 3x/week dialysis. Dedicated drivers assigned to the same routes. Real-time notifications to nursing staff.
Results
Under 2%
No-Show Rate
96%
On-Time Pickup
Reduced
ER Visits from Missed Dialysis
Cutting Discharge Delays at a Regional Hospital
Challenge
A 200-bed hospital discharge planning team faced 3-6 hour wait times for NEMT pickups, causing bed holds, delayed admissions, and frustrated patients.
Solution
Dream Care Rides provided a direct dispatch line for discharge coordinators with 30-minute arrival windows. All mobility levels covered — stretcher, wheelchair, ambulatory, bariatric.
Results
30 min
Average Pickup Window
Same Day
Discharge Capability
Improved
Patient Throughput
Improving HEDIS Transportation Scores for an MA Plan
Challenge
A regional Medicare Advantage plan needed a credentialed NEMT provider to improve member appointment adherence and HEDIS quality metrics in their IL service area.
Solution
Dream Care Rides partnered directly with the plan — no broker intermediary. In-house fleet with GPS tracking, proactive member communication, and detailed trip reporting for quality metrics.
Results
Direct
Health Plan Partnership
Real-Time
Trip Data & Reporting
Improved
Member Satisfaction Scores
Ready to See These Results in Your Organization?
Whether you're an MCO, hospital, or SNF — we'll show you how Dream Care Rides can deliver measurable outcomes for your members and patients.