Our services

At Dream Care Rides, we understand the indispensable role of timely and reliable transportation in the healthcare continuum. Our range of services is designed to ensure that the journey to and from medical facilities is as seamless as the care you receive.

Our Transport Services

Ambulatory Transportation in Merrillville, IN

At Dream Care Rides, we are dedicated to providing elderly and disabled individuals with a safe, dependable, and budget-friendly alternative to driving, public transportation, or taxi services. Our focus is on personalized door-to-door transportation, ensuring that clients receive individualized support from their residences to our vehicles. Our skilled drivers are proficient in handling wheelchairs, walkers, and scooters, adeptly navigating through any challenges with precision. We accompany our clients directly to their destinations, whether for visits or errands, always prioritizing their safety and comfort throughout the entire journey.

NEMT service coverage vehicle for DreamCareRides non-emergency medical transportation

Wheelchair Transportation in Merrillville, IN

Dream Care Rides is your leading authority in wheelchair transportation. Our drivers undergo specialized training to aid clients who rely on wheelchairs. Our fleet boasts wheelchair-accessible vehicles equipped with ramps or lifts, ensuring seamless entry and exit. Our knowledgeable team of drivers is skilled in assisting you in and out of your wheelchair. Opting for our wheelchair transportation services ensures the safety and security of your loved ones throughout the entire journey.

Bariatric Transportation in Merrillville, IN

Dream Care Rides excels as the leading authority in specialized transport for individuals with bariatric requirements. Our drivers undergo targeted training to support clients needing bariatric accommodations. Our fleet comprises purpose-designed vehicles with reinforced seating and generous space, addressing the distinct needs of our clients. Our skilled team of drivers is adept at providing the essential assistance for seamless entry and exit. Opting for our bariatric transportation services ensures the safety, comfort, and dignity of your loved ones throughout the entire journey.

Gurney Transportation in Merrillville, IN

Dream Care Rides offers a range of vehicles equipped with stretchers, guaranteeing the secure and stylish arrival of your loved ones. Our cutting-edge stretchers, designed for optimal stability and comfort, are managed by trained professionals. Furthermore, our team is ready and willing to assist with any special needs that may arise during the journey.

Long Distance Stretcher Transportation in Merrillville, IN

Dream Care Rides is ready to assist with long-distance stretcher transportation to and from hospitals, nursing homes, and various healthcare facilities. Whether you're transporting a medically stable client requiring a supine position during travel, our skilled drivers at Dream Care Transportation are here to help. Our fleet comprises specialty vehicles designed to accommodate stretchers and staff, ensuring a secure and comfortable journey for your clients.

Service Highlights

Excellence in every journey, ensuring comfort, safety, and care with Dream Care Rides.

Trained & Certified Drivers

The backbone of our service is our dedicated team of drivers. Each driver undergoes rigorous training and certification processes, ensuring they are well-equipped to handle medical transportation with empathy and skill.

Advance Safety Measures

Safety is our utmost priority. Our vehicles are equipped with the latest safety features and are regularly inspected. This is complemented by our drivers' training, ensuring that every journey is safe from start to finish.

Timely Service

We understand the importance of punctuality, especially when it concerns medical appointments. Our advanced scheduling and route planning systems guarantee that you reach your destination on time.

Specialized Care

At Dream Care Rides, we recognize the diverse needs of our clients. From patients requiring additional support due to mobility challenges to those with specific medical conditions, our service is tailored to provide specialized care for every individual.

Seamless Booking Experience

With our intuitive platform, booking a ride is effortless. Whether you prefer to schedule through our website, mobile application, or a simple phone call, we ensure a hassle-free booking process.

24/7 Customer Support

Questions or concerns? Our dedicated customer support team is available around the clock, ensuring that you always have someone to assist you.

DreamCare Rides: 6-Step Booking Process

Step 1: Provide Passenger Details

Share essential details about the passenger to start the booking process:

Name, contact information, and date of birth.
Mobility status: Independent, Assisted, or Fully Dependent.
Weight: Confirm if bariatric accommodations are required.

Step 2: Choose Your Trip Type

Select the most suitable trip type and assistance level:

Trip Type: Ambulatory, Wheelchair (XL or Broda), or Stretcher.
Service Level:

Curb-to-Curb: Basic help to and from the vehicle.
Door-to-Door: Guidance from the door to the vehicle and destination.
Door-Through-Door: Full assistance, including navigating stairs.

Step 3: Share Trip Details

Provide complete details for the initial trip and return (if applicable):

Leg A (Initial Trip): Pickup address, drop-off address, date, pickup time, and appointment time.
Route Type: One Way, Round Trip, or Multi-Stop.
Leg B (Return Trip): Return pickup and drop-off addresses, date, and pickup time.
Return Options:
- Will Call: Notify us when ready, and we’ll dispatch a driver within one hour.
- Wait and Return: The driver stays on-site for an immediate return service.

Step 4: Add Special Requirements

Let us know any special needs to customize your trip:

Stair Assistance: Number of steps and required equipment.
Oxygen Support: Indicate if oxygen is required for transit.
Bariatric Needs: Confirm space or equipment, such as XL wheelchairs.
Passengers/Attendants: Specify if others will accompany the passenger.
Requires Wheelchair: Confirm if one is needed from DreamCare Rides.

Step 5: Receive Your Quote

We’ll calculate a transparent cost breakdown based on your trip:

Base fare, mileage rates, and wait time fees.
Special requirements, such as equipment or assistance.
Receive a detailed estimate before confirming payment.

Step 6: Confirm and Prepay

Finalize your booking with our secure payment process:

Complete payment via credit/debit cards or online payment options.
Receive a confirmation email with all trip details provided.