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Non-Emergency Medical Transportation Services in Chicago and NW Indiana |

Ensuring Accessible and Safe Transportation for All

Are you or a loved one in need of reliable non-emergency medical transportation? DreamCareRides is your trusted partner for safe, comfortable, and dependable rides to medical appointments, dialysis treatments, physical therapy sessions, and more. Our accessible transportation services are designed to meet the unique needs of individuals who require assistance with mobility.

Professional NEMT driver representing DreamCareRides Smiling

Why Choose Our NEMT Services?

Satisfied NEMT client testimonial for DreamCareRides

We Serve All Residents

DreamCareRides offers Non-Emergency Medical Transportation services for individuals of all ages and disabilities. Whether you are an elderly resident, part of the disabled community, or recovering from an illness or injury, our wheelchair accessible transportation services are tailored to your needs.

We Go the Extra Mile

Our vehicles are equipped with the latest accessibility features and are meticulously maintained to ensure a safe and comfortable journey. Our compassionate drivers are trained to assist with specific needs, ensuring your handicapped transportation experience is stress-free and secure.

Professional NEMT driver representing DreamCareRides
Experienced DreamCareRides staff planning NEMT services

We Prioritize Your Schedule

At DreamCareRides, we understand the importance of punctuality, especially for medical appointments. Our NEMT services offer flexible scheduling to fit your routine. We use real-time tracking and route optimization to ensure you arrive on time, every time.

Peace of Mind is Key

We understand the importance of timely arrival for medical appointments. We track traffic conditions and ensure you reach your destination safely and on time. Our advanced scheduling system and real-time tracking provide you with the assurance that your transportation needs are in reliable hands. 

Wheelchair accessible NEMT Van by DreamCareRides
Call +1 708 505 6994 To Book Your Ride

Our NEMT Services Are Perfect For:

Beyond Medical Transportation: Enhancing Independence

While our primary focus is NEMT services, DreamCareRides also supports your daily needs:

Man in the driver's seat smiling
  • Grocery Shopping and Errands:

    Accessible transportation for your daily needs.

  • Social Events and Gatherings:

    Stay connected with friends and family.

  • Religious Services:

    Attend your place of worship with ease and comfort.

Benefits of Choosing DreamCareRides for NEMT

Reduced Stress and Anxiety

Let us handle the transportation so you can focus on your health and well-being. Our dependable service ensures a hassle-free experience every time.

Improved Appointment Adherence 

Reliable transportation eliminates the worry of missing appointments due to transportation issues, ensuring you receive consistent medical care.

Increased Independence

Maintain your independence and participate in activities that are important to you. Our service allows you to live life to the fullest without transportation barriers.

Cost-Effective Solutions 

We offer competitive rates and work with most major insurance providers, making our affordable NEMT service an accessible choice for everyone.

HOW OUR NEMT SERVICES WORK

STEP 1: PROVIDE PASSENGER DETAILS

Share essential details about the passenger to start the booking process:

  • Name: Contact information, and date of birth.
  • Mobility status: Independent, Assisted, or Fully Dependent.
  • Weight: Confirm if bariatric accommodations are required.

STEP 2: CHOOSE YOUR TRIP TYPE

Select your trip type and assistance level:

  • Trip Type: Ambulatory, Wheelchair, or Stretcher.
  • Service Level: Curb-to-Curb, Door-to-Door, or Door-Through-Door.

Choose a trip category:

  • Critical Care: For urgent needs like dialysis, chemotherapy, or hospital discharge.
  • Essential Care: For regular appointments like physical therapy or specialist visits.
  • Supportive Care: For errands, social outings, or recreational activities.

STEP 3: SHARE TRIP DETAILS

Provide complete details for the initial trip and return (if applicable):

  • Leg A (Initial Trip): Pickup address, drop-off address, date, pickup time, and appointment time.
  • Route Type: One Way, Round Trip, or Multi-Stop.
  • Leg B (Return Trip): Return pickup and drop-off addresses, date, and pickup time.
  • Return Options:
    • Will Call: Notify us when ready, and we’ll dispatch a driver within one hour.
    • Wait and Return: The driver stays on-site for an immediate return service.

STEP 4: ADD SPECIAL REQUIREMENTS

Let us know any special needs to customize your trip:

  • Stair Assistance: Number of steps and required equipment.
  • Oxygen Support: Indicate if oxygen is required for transit.
  • Bariatric Needs: Confirm space or equipment, such as XL wheelchairs or transfer sheets.
  • Passengers/Attendants: Specify if others will accompany the passenger.
  • Requires Wheelchair: Confirm if one is needed from DreamCare Rides.

STEP 5: RECEIVE YOUR QUOTE

We’ll calculate a transparent cost breakdown based on your trip:

  • Base fare:
  • Mileage rates:
  • Wait time fees:
  • Special requirements: Equipment or assistance.
  • Receive a detailed estimate before confirming payment.

STEP 6: CONFIRM AND PREPAY

Finalize your booking with our secure payment process:

  • Payment Options: Complete payment via credit/debit cards or online platforms.
  • Confirmation Email: Includes all trip details provided.

FAQs

What is Non-Emergency Medical Transportation (NEMT)? 

NEMT is a service designed to provide transportation for individuals who need assistance getting to and from medical appointments, dialysis treatments, physical therapy sessions, and other healthcare services. It is specifically for those who cannot use regular public transportation due to medical or physical conditions. 

Who can use NEMT services?

Anyone who needs assistance with transportation due to age, disability, or medical condition can use NEMT services. This includes elderly individuals, people with disabilities, and those recovering from illnesses or injuries. 

Are your vehicles accessible for wheelchairs?

Yes, our fleet includes wheelchair-accessible vans equipped with the latest safety features to ensure a comfortable and secure journey for individuals who use wheelchairs.

How do I schedule a ride near me?

You can schedule a ride by contacting us through our website or by phone. Our team will work with you to arrange transportation that fits your schedule and meets your specific needs.

Do you offer transportation for non-medical needs?

Yes, in addition to medical transportation, we offer rides for grocery shopping, errands, social events, gatherings, and religious services to help you maintain your independence and social connections.

What areas do you serve near me?

We provide NEMT services throughout Chicago and the surrounding areas. Please contact us to confirm if we service your specific location.

How much do your services cost?

Our rates are competitive, and we work with most major insurance providers to offer cost-effective solutions. Contact us for a detailed quote based on your transportation needs.

Is it necessary to book in advance?

While advance booking is recommended to ensure availability, we also strive to accommodate last-minute requests whenever possible. Contact us as soon as you know your transportation needs.