Non-Emergency Medical Transportation Services in Chicago and NW Indiana |
Ensuring Accessible and Safe Transportation for All
Why Choose Our NEMT Services?
We Serve All Residents
DreamCareRides offers Non-Emergency Medical Transportation services for individuals of all ages and disabilities. Whether you are an elderly resident, part of the disabled community, or recovering from an illness or injury, our wheelchair accessible transportation services are tailored to your needs.
We Go the Extra Mile
Our vehicles are equipped with the latest accessibility features and are meticulously maintained to ensure a safe and comfortable journey. Our compassionate drivers are trained to assist with specific needs, ensuring your handicapped transportation experience is stress-free and secure.
We Prioritize Your Schedule
At DreamCareRides, we understand the importance of punctuality, especially for medical appointments. Our NEMT services offer flexible scheduling to fit your routine. We use real-time tracking and route optimization to ensure you arrive on time, every time.
Peace of Mind is Key
We understand the importance of timely arrival for medical appointments. We track traffic conditions and ensure you reach your destination safely and on time. Our advanced scheduling system and real-time tracking provide you with the assurance that your transportation needs are in reliable hands.
Our NEMT Services Are Perfect For:
Doctor's Appointments and Specialist Visits
Dialysis Treatments and Other Ongoing Medical Procedures
Physical Therapy and Rehabilitation Sessions
Hospital Discharges and Follow-Up Appointments
Comprehensive Medical Transportation Services in Chicagoland Area
DreamCareRides offers a full range of NEMT services to cater to various needs:
Wheelchair Transportation Services
Safe and comfortable transportation for individuals who use wheelchairs.
Ambulatory Transportation Services
Convenient transport for individuals who can walk but need assistance.
Bariatric Transportation Services
Specialized vehicles and equipment for the transportation of bariatric patients.
Beyond Medical Transportation: Enhancing Independence
While our primary focus is NEMT services, DreamCareRides also supports your daily needs:
Grocery Shopping and Errands:
Accessible transportation for your daily needs.
Social Events and Gatherings:
Stay connected with friends and family.
Religious Services:
Attend your place of worship with ease and comfort.
Benefits of Choosing DreamCareRides for NEMT
Reduced Stress and Anxiety
Let us handle the transportation so you can focus on your health and well-being. Our dependable service ensures a hassle-free experience every time.
Improved Appointment Adherence
Reliable transportation eliminates the worry of missing appointments due to transportation issues, ensuring you receive consistent medical care.
Increased Independence
Maintain your independence and participate in activities that are important to you. Our service allows you to live life to the fullest without transportation barriers.
Cost-Effective Solutions
We offer competitive rates and work with most major insurance providers, making our affordable NEMT service an accessible choice for everyone.
OUR BOOKING PROCESS
STEP 1: PROVIDE PASSENGER DETAILS
Share essential details about the passenger to start the booking process:
- Name: Contact information, and date of birth.
- Mobility status: Independent, Assisted, or Fully Dependent.
- Weight: Confirm if bariatric accommodations are required.
STEP 2: CHOOSE YOUR TRIP TYPE
Select your trip type and assistance level:
- Trip Type: Ambulatory, Wheelchair, or Stretcher.
- Service Level: Curb-to-Curb, Door-to-Door, or Door-Through-Door.
Choose a trip category:
- Critical Care: For urgent needs like dialysis, chemotherapy, or hospital discharge.
- Essential Care: For regular appointments like physical therapy or specialist visits.
- Supportive Care: For errands, social outings, or recreational activities.
STEP 3: SHARE TRIP DETAILS
Provide complete details for the initial trip and return (if applicable):
- Leg A (Initial Trip): Pickup address, drop-off address, date, pickup time, and appointment time.
- Route Type: One Way, Round Trip, or Multi-Stop.
- Leg B (Return Trip): Return pickup and drop-off addresses, date, and pickup time.
- Return Options:
- Will Call: Notify us when ready, and we’ll dispatch a driver within one hour.
- Wait and Return: The driver stays on-site for an immediate return service.
STEP 4: ADD SPECIAL REQUIREMENTS
Let us know any special needs to customize your trip:
- Stair Assistance: Number of steps and required equipment.
- Oxygen Support: Indicate if oxygen is required for transit.
- Bariatric Needs: Confirm space or equipment, such as XL wheelchairs or transfer sheets.
- Passengers/Attendants: Specify if others will accompany the passenger.
- Requires Wheelchair: Confirm if one is needed from DreamCare Rides.
STEP 5: RECEIVE YOUR QUOTE
We’ll calculate a transparent cost breakdown based on your trip:
- Base fare:
- Mileage rates:
- Wait time fees:
- Special requirements: Equipment or assistance.
- Receive a detailed estimate before confirming payment.
STEP 6: CONFIRM AND PREPAY
Finalize your booking with our secure payment process:
- Payment Options: Complete payment via credit/debit cards or online platforms.
- Confirmation Email: Includes all trip details provided.
FAQs
What is Non-Emergency Medical Transportation (NEMT)?
NEMT is a service designed to provide transportation for individuals who need assistance getting to and from medical appointments, dialysis treatments, physical therapy sessions, and other healthcare services. It is specifically for those who cannot use regular public transportation due to medical or physical conditions.
Who can use NEMT services?
Anyone who needs assistance with transportation due to age, disability, or medical condition can use NEMT services. This includes elderly individuals, people with disabilities, and those recovering from illnesses or injuries.
Are your vehicles accessible for wheelchairs?
Yes, our fleet includes wheelchair-accessible vans equipped with the latest safety features to ensure a comfortable and secure journey for individuals who use wheelchairs.
How do I schedule a ride near me?
You can schedule a ride by contacting us through our website or by phone. Our team will work with you to arrange transportation that fits your schedule and meets your specific needs.
Do you offer transportation for non-medical needs?
Yes, in addition to medical transportation, we offer rides for grocery shopping, errands, social events, gatherings, and religious services to help you maintain your independence and social connections.
What areas do you serve near me?
We provide NEMT services throughout Chicago and the surrounding areas. Please contact us to confirm if we service your specific location.
How much do your services cost?
Our rates are competitive, and we work with most major insurance providers to offer cost-effective solutions. Contact us for a detailed quote based on your transportation needs.
Is it necessary to book in advance?
While advance booking is recommended to ensure availability, we also strive to accommodate last-minute requests whenever possible. Contact us as soon as you know your transportation needs.